Client Support Assistant

On behalf of our client, a broad-spectrum property management service provider, we are looking for a Client Support Assistant to be based at their offices in Limassol, Cyprus.Main Duties and Responsibilities:Acts as the primary point of contact for clients, ensuring a seamless customer service journey with the company.Fosters a positive client experience by providing support from the finalization of the agreement stage to after-sale assistance.Serves as a liaison between internal departments, ensuring timely updates on the completion of the sales process, following up on client requests and open issues, and facilitating inter-departmental coordination throughout the sales cycle.Develops and maintains client relationships by addressing their needs, concerns, and feedback promptly.Demonstrates a comprehensive understanding of the company’s property portfolio, including development projects, rental properties, management services, and internal processes, to effectively advise clients.Addresses client issues, resolves complaints, and facilitates the efficient resolution of any challenges or concerns.Collaborates with internal and external teams to meet client requirements.Supports the sales team in organizing events, open houses, or client appreciation activities to engage potential and existing clients.Maintains accurate client records and ensures smooth communication between clients and internal teams.Is responsible for CRM upkeep and updates for the sales team.Collaborates with the Sales Director on reporting and presentation preparations.Performs other related duties as assigned by management.Job Requirements:A bachelor's degree in Business Administration, Real Estate Management, Hospitality Management or a related field. Minimum of 2 years in customer service, sales or real estate in a similar role. Excellent written and verbal communication skills in both Greek and English. Friendly, approachable, and professional with a passion for client service. Strong problem-solving skills and the ability to address client concerns effectively. Proficiency in Microsoft Office (Excel, Word, PowerPoint). Basic knowledge of property development, management and the real estate market in Cyprus is highly desirable. Results-oriented and self-driven. Excellent time management and multitasking skills.Benefits:Attractive remuneration package13th salaryOpportunities for career growth and developmentDynamic and supportive working environmentAn exciting opportunity to work within the real estate sector in a growing marketAll CVs will be handled with the utmost confidentiality.