Job Description
Efficiently resolve client issues and support tickets with accuracy and professionalismProvide timely, detailed data and reports to support client and hauler inquiries or disputesCollaborate with team members to support daily operations, especially during peak periods or absencesMaintain high service standards and contribute to overall team performancePerform additional tasks as assigned by the Team Leader or Assistant ManagerMinimum QualificationsBachelor’s degree in Business Administration or any related field1–2 years of customer service experience, preferably in B2B environmentsStrong problem-solving skills with customer empathy and professionalismDetail-oriented with good time management and teamwork abilitiesIntermediate written and verbal communication skillsProficient in Google WorkspaceComfortable using AI tools responsibly to improve productivityMust be willing to report onsite in Quezon City or Manila 6 days a week
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