Clinical Support(Respiratory Therapy)

Key ResponsibilitiesClinical Support: Provide technical and clinical support to respiratory physicians and healthcare professionals, ensuring the correct use of medical devices and resolving any technical issues.Physician Presentations and Education: Conduct presentations and training sessions for respiratory physicians, providing guidance on the use of products, clinical applications, and new technologies.Distributor Training: Train distributors on product features and clinical applications, ensuring they are well-prepared to promote and support the company’s products.Troubleshooting and Support: Provide prompt support via phone, email, or on-site visits to address any device-related issues, escalating complex cases to the technical team when necessary.Product Expertise: Maintain deep knowledge of the company’s products, respiratory clinical applications, and industry trends to provide high-level clinical and technical support to clients.Customer Feedback and Collaboration: Collect feedback from customers and collaborate with internal teams such as sales, R&D, and marketing to help improve products and meet customer needs.What We're Looking ForProven background in respiratory care (e.g., respiratory therapist, nurse, or related medical field).Languages: Proficiency in French and English for effective communication.Experience: Minimum 1 year of experience in clinical support, customer service, or a related role within the medical device industry, particularly in respiratory care.Strong communication and presentation skills for educating physicians and distributorsIn-depth knowledge of respiratory medical devices and clinical applicationsExperience in training distributors or educating customers is a plus