Collections and Deductions Analyst

We are seeking an Collections and Deductions Analyst. This role is responsible for researching and reconciling customer disputes, payments, credits, invoices, and contracts to reflect the proper status and balance of the customer's account receivable and ensure payment recovery on invalid short payments/claims. Disputes are researched utilizing SAP, Customer and third-party websites and external and internal departments. Position handles significant high volumes which requires fast decision making and a self-starter requiring minimal supervision. Analyze historical customer payments and disputes to derive issues, trends and root cause analysis using multiple systems and customer supplied information.PRIMARY DUTIES AND RESPONSIBILITIES:Monitor and track the daily analysis of customer disputed invoices/short-payments on a very high volume-based activity.Perform analysis of customer accounts based on the customer's purchases, payment history, credit worthiness, credit limit exposure and our business strategy.Track and evaluate past due A/R accounts to reduce the risk of credit exposureEvaluate credit worthiness of accounts and determine proper account order hold or releasesAbility to research cash application matters on customer accountEvaluate aged items for bad debt write off and refund analysisPerform offsetting adjustments to ensure customer account balances are properly statedContact customers to secure payment on overdue balances, issues resolution on open itemsProvide guidance and support to Sales and Operations Managers, Logistics, Common carrier disputes, outside Distribution operations about the release of orders to accounts that have aged accounts receivable.Maintain a strong cross functional communication with Sales, Logistics, and Management regarding identified account risks, potential credit problems, disputes and customer comments. Identify and escalate as necessary.Provide monthly and ad-hoc reports and updates to key stakeholdersSystems:Maintain and manage all data related to customer discounts, allowances and other deductions in SAPTrack work on deductions issues unless the issue is resolvedResearch Cash Applications done on customers from Bank Statements Compliance:Following SOP business rules, and through case creation, generate a credit memo where applicable to resolve customer financial disputes.Ensures GAAP, SOX and Watts policies and procedures are adhered to and the ongoing operation, maintenance and controls of the AR system;Ensure proper SOX documentation on customer accounts, credit memo issuance and approvalsSupport audits of deductions, payments and write-offsIdentify and assist in the preparation of accounts for placement with collection agencies or 3rd Party activity.Financial Responsibilities:Financial recovery of invalid disputed customer account receivables balancesNegotiate and structure payment plansEnsure customer accounts are accurately stated in adherence to US GAAPRecommend write offs for uncollectable open invoices and disputed balancesEXPERIENCE AND EDUCATIONAL REQUIREMENTS:Requires broad training in fields such as business administration, accountancy, generally obtained through completion of a four-year Bachelor’s degree programMINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:Associate Degree in Accounting or Finance, but Bachelor's Degree preferred5 years of A/R software experience for large corporations such as SAP, Oracle, etc5 years minimum of A/R Dispute resolution experience in a large organization, working with vendor portals5 years minimum of Cash Application research and analysisMust have Advanced Excel skills: writing advanced formulas, Pivot Tables, V-lookups, etc.5 years of experience working with functional groups and different level of employees throughout the organization to achieve business results effectively and professionally5 years following GAAP and SOX requirements in a publicly traded companyAbility to work in a global team environmentAbout BrickRed Systems:BrickRed Systems is a global leader in next-generation technology, consulting, and business process service companies. We enable clients to navigate their digital transformation. BrickRed Systems delivers a range of consulting services to our clients across multiple industries around the world. Our practices employ highly skilled and experienced individuals with a client-centric passion for innovation and delivery excellence.With ISO 27001 and ISO 9001 certification and over a decade of experience in managing the systems and workings of global enterprises, we harness the power of cognitive computing hyper-automation, robotics, cloud, analytics, and emerging technologies to help our clients adapt to the digital world and make them successful. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.