Collector B to B

B2B Collector Job SummaryThe B2B Collector is responsible for managing and executing the company’s business-to-business collection activities. The role ensures timely collection of outstanding invoices, maintains positive client relationships, resolves billing issues, and supports healthy cash flow. The B2B Collector works closely with the finance, sales, and customer service teams to ensure accurate and efficient collection processes.⸻Key Responsibilities• Contact business clients to collect overdue payments via phone, email, and official notices.• Maintain professional and positive relationships with key accounts while ensuring timely payments.• Review and analyze customer accounts to identify overdue balances and reasons for delays.• Investigate and resolve billing discrepancies, disputes, or missing documentation.• Negotiate payment arrangements when necessary while adhering to company policies.• Monitor credit limits and coordinate with the credit team for risk assessment.• Prepare weekly and monthly aging reports and collection status updates.• Escalate high-risk or severely overdue accounts to management when needed.• Ensure proper documentation of all collection activities in the system.• Collaborate with sales and customer service teams to resolve client issues affecting payment.⸻Qualifications & Requirements• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.• 2–4 years of experience in B2B collections, accounts receivable, or credit control.• Strong communication and negotiation skills.• Ability to handle difficult conversations professionally.• Proficiency in accounting/ERP systems .• High attention to detail and strong analytical skills.• Ability to work under pressure and meet collection targets.• Fluency in English; Arabic .