Commercial Manager

We Are Change Please Coffee Change Please Ireland is a charity which launched in August 2024. We are part of a global coffee brand which started in London in 2015 that puts 100% of our profits into employment programmes for people at risk of homelessness. What makes our programme unique is that we integrate mental health support throughout every stage. We partner with charities to create employment pathways for work-ready individuals and help them achieve sustained employment. Our mission is to tackle homelessness through the power of support, employment, social enterprise and great tasting coffee! Our aim is to create an eco-system of businesses that come together to empower people to break the cycle of homelessness.  We work with organisations to bring their social value commitments to life and create meaningful impact for diverse and marginalised communities. As we continue to scale and deliver impact across Ireland as a fast-growing charity, we are now seeking a Commercial Manager to drive sales growth, expand our reach, and help us deliver even greater social impact — selling coffee with a purpose.The RoleAs Commercial Manager, you’ll play a dual role - driving business development while managing and growing key client accounts. Your primary focus will be on winning new business and growing revenue, as this fuels our mission. At the same time, you will ensure that every partnership delivers meaningful social value - working with clients to create employment pathways for Change Please trainees, and integrating partners into our impact programme through volunteering and fundraising opportunities.This is a fantastic opportunity for a commercially minded professional with 3–5 years of B2B sales experience in the coffee, catering, or hospitality industry, who is driven to deliver results and make a meaningful differenceResponsibilitiesBusiness DevelopmentProspect and secure new B2B clients (coffee beans, events, barista services). Identify growth opportunities in the Irish workplace and hospitality sectors.Collaborate with Marketing and Operations to deliver client activations, tastings, and promotional events.Confidently deliver sales pitches and presentations to prospective clients.Respond to inbound enquiries, assess client needs, and prepare tailored proposals.Draft responses to tenders and manage the full bid process.Negotiate contracts and oversee smooth onboarding of new clients.Represent Change Please at trade shows, conferences, and industry events.Contribute to the development and improvement of sales tools, pitches, and processes.Maintain and update the CRM (Hubspot), prepare forecasts, and report regularly to management. Good computer skills; experienced in Outlook, MS Word, Excel and PowerPoint / presentational software.Account ManagementManage and grow a portfolio of B2B clients, including major corporates and facilities management partners.Strengthen relationships by acting as a trusted advisor and consultative partner.Provide clients with regular business updates, including sales performance reviews and impact reporting.Ensure successful delivery of contracts by coordinating with internal teams.Support client projects (presentations, coffee tastings, staff training).Experience delivering commercial reporting and analysis for clientsAlign with the UK Commercial Team to ensure consistent account coverage, knowledge-sharing, and joint pursuit of multinational opportunities.Drive upselling and cross-selling opportunities within existing accounts.Commercial–Impact IntegrationAlongside driving revenue, a key part of this role is ensuring that commercial partnerships also deliver maximum social value:Work with partners to align commercial activity with our social mission and trainee outcomes.Build relationships with the right stakeholders inside partner organisations to create a pipeline of employment opportunities for Change Please trainees. Collaborate with partners on volunteering and fundraising opportunities, embedding them in our impact programme.Champion Change Please’s social mission when managing accounts, ensuring partners see and feel the difference their business makes. Personal qualities we value: autonomy, resilience, leadership, curiosity, and kindness.Job Types: Full time/Permanent Salary: €45,000Schedule: Monday to Friday (9am – 5:30pm)Work Location: Primarily remote, with on-site attendance for meetings when needed. A Note About Change Please Job DescriptionsA job description is an outline of this role, setting out the main responsibilities and the skills, knowledge and experience required. It is not intended to be a complete detailed account of all activities involved. We would encourage anyone who has experience that would match this role and wants to join our movement to get in touch.Change Please is a fast moving, developing business so roles need to be flexible, and we need flexibility from our latest Change-maker!Change Please is an equal opportunities employer and, as such, we would encourage anyone, from any background, who feels they can excel in this role to come forward. We would always encourage applications from individuals from diverse backgrounds or underrepresented communities.