Communications and Engagement Lead -Digital Mental Health

Job Description:Serve Something Greater; See Something Greater; Strive for Something GreaterShape how Australians access mental health support through a nationally significant digital health initiative.Lead high-impact communications and engagement across communities, sectors and government.Build trust, awareness and adoption for a service designed to change lives.St Vincent’s to Deliver Australia’s New Free Digital Mental Health ServiceSt Vincent’s is proud to partner with the Australian Government to help Australians access fast, free digital mental health support through the new Medicare Mental Health Check In service, launching on 1 January 2026.This new national digital mental health program supports people experiencing stress, distress or anxiety by providing rapid access to evidence-based, low-intensity CBT delivered by qualified practitioners. The service empowers people to improve their mental wellbeing early, reducing the need for longer-term care and helping people get well sooner.About St Vincent’sSt Vincent’s Health Australia—Australia’s largest not-for-profit health and aged care provider—is shaping the future of compassionate, connected and digitally-enabled care. Founded by the Sisters of Charity in 1857, our mission is clear: to ensure every person, whoever and wherever they are, is served with excellent and compassionate care.St Vincent’s Virtual & Home (SVVH) leads our national virtual and at-home services, driving innovation, access and excellence in digital health.Your New RoleAs the Communications & Engagement Lead – National Digital Mental Health, you will lead how the Medicare Mental Health Check In service is understood, trusted and adopted by communities, health sectors and stakeholders across Australia.You will design and deliver integrated communications and engagement strategies that support service establishment and ongoing growth. You will work closely with clinical and operational leaders, government partners and St Vincent’s Communications, Media and Advocacy teams to ensure consistent, values-aligned and impactful messaging.This opportunity is open for Melbourne, Sydney or Brisbane locations.Key ResponsibilitiesLead and maintain national stakeholder mapping to identify and understand key audiences and engagement needs.Develop and oversee an integrated communications and engagement strategy aligned to government requirements, service priorities and SVHA brand standards.Lead engagement activities using multiple channels and modalities to drive awareness, trust and service integration.Partner with leadership to support strategic priorities through internal and external communications.Support marketing, advocacy and sector visibility through conferences, forums and external communications activity.Enable co-design and lived experience engagement across communities and service partners.Identify and amplify service stories, innovations and spokespeople to strengthen brand and positioning.Manage reputational risks and opportunities in collaboration with SVHA media and communications teams.Build strong sector relationships across mental health, primary care and community organisations.Establish and support a national network of communicators to drive collaboration and alignment across the program.Oversee brand compliance, messaging consistency and communications governance.Support crisis and issue communications planning and execution.Maintain compliance with privacy, legislative, accreditation and organisational requirements.EssentialAbout YouFormal qualifications in communications, media or a related field, and/or significant experience in health or mental health sectors.Demonstrated ability to develop strategic relationships and partnerships.Strong understanding of the Australian mental health and primary care systems.Experience developing and delivering communications and engagement strategies.Exceptional written and verbal communication skills.Strong influencing skills and ability to lead without formal authority.DesirableExperience working within government-funded or national health services.Experience working on large-scale service rollout or reform programs.Why Work for St Vincent’s?Mission-led organisation grounded in compassion, justice, integrity and excellenceSalary packaging benefits (up to $15,900 tax free)Hybrid and flexible work optionsSupportive, collaborative and purpose-driven cultureOpportunities for professional growth and developmentBecause you’re like us, you believe in our vision that every person, whoever and wherever they are, is served with excellent and compassionate care by a better and fairer health and aged care system. Better for our people, and better for the communities we serve.Pre-Employment ChecksYour employment is conditional upon the completion of all role-required pre-employment checks, including relevant immunisations.Equal OpportunityWe celebrate diversity and inclusion and are committed to equal employment opportunity for everyone. St Vincent’s strongly encourages applications from people of Aboriginal and Torres Strait Islander backgrounds.Want to know more?To find out more about this opportunity or to have a confidential discussion about the role, please contact:Tara Laursen – Implementation Lead, National Digital Mental Health-tara.laursen@svha.org.auReady to Apply?If you’re passionate about shaping how mental health care is understood, accessed and trusted across Australia, we’d love to hear from you.Please apply now with your up-to-date CV and a cover letter.Applications will be reviewed as they are received, and the role may be closed earlier than the advertised closing date.Closing Date:7 December 2025 11:59pmReconciliation Action Plan:At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.auView Reconciliation Action PlanCode of Conduct:View Code of Conduct