Communications & ESG Director - Verisure Nordics

Verisure is seeking an experienced and passionate Nordic Communications & ESG Director to join our Cluster Leadership team, reporting to the Nordics HR & Communications Director, with potential to grow into a direct report to the General Manager Nordics & Sweden. This role is pivotal for our growth, driving reputation, employee engagement, and business outcomes through strategic and impactful communications and ESG leadership.This is a rare opportunity to step into a high-growth, high-performing and profitable business with a clear mission: to protect what matters most. Verisure operates in a category with remarkably low market penetration, offering vast potential for expansion. Our growth is rapid, resilient, and highly profitable — powered by a recurring revenue model and deep, long-term customer relationships. What sets Verisure apart is the strength of our platform: a robust, scalable operating model and a high-performing culture rooted in purpose.This is a newly created, standalone role — reflecting the growing importance of Communications and ESG in our strategic agenda. As our organization continues to evolve, this role will play a critical part in shaping and building the function across the Nordics. You will have the opportunity to carry and expand what’s already in motion, while designing and driving new initiatives that support our future ambitions.We are seeking an exceptional corporate communications leader with a broad background spanning external  and internal communications, change and transformation, ESG, and stakeholder engagement. As Nordic Communications & ESG Director, you will impact on the communciations value chain — reputation, employee engagement, executive communications, ESG positioning and strategic messaging — delivering measurable impact across the organization. This newly created, high-visibility role is ideal for a top performer with a strategic mindset, strong project management skills, and hands-on experience. You will collaborate across multiple country teams and contribute to the broader Group Communications and ESG community, combining strategic insight with operational excellence to elevate our brand, culture, and business impact.We’re growing fast, we’re doing it right — and we’re still just getting started.Discover more on our website www.verisure.com and our Investors Page including our company presentation and annual report.About VerisureVerisure is the leading provider of professionally monitored security services with 24/7 response in Europe and Latin America. Every day, our dedicated teams use leading technology to Deter, Detect, Verify and Intervene to protect more than 5.7 million families and small businesses from intruders, fire, and health emergencies across 17 countries.With over 35 years of insights, experience and innovation, Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity.Our mission is to give our customers peace of mind by protecting what matters most to them. We believe that everyone has the right to feel safe and secure.Thanks to a strong focus on high quality service, we aim to have the most satisfied and loyal portfolio of customers in the industry. We estimate that we have some of the strongest growth and retention rates globally in consumer-facing services, which demonstrates our commitment to exceptional service levels and strong value proposition to our customers.For more information: www.verisure.com Verisure in the NordicsVerisure was founded in Sweden more than 35 years ago, we then quickly expanded across the Nordic geographies, this broader cluster represents important markets for Verisure, with an ambition to continue growing and expanding, delighting customers and shaping the monitored security category across Sweden, Norway, Denmark and Finland.  Sweden is the third largest market for Verisure, and Norway the fifth. Denmark and Finland play strategic roles in our portfolio. All of these markets have seen very strong growth over the last five years, and are #1 in their addressable market. Today we are proud to serve our customers with over 2000 committed colleagues across the footprint. Strengthening our image and reputation with a variety of stakeholders, and positioning Verisure as a trustworthy leading company is key to making the Nordics markets the most recognized and most preferred provider for home and small businesses security solutions. The role of Communications & ESG Director – Verisure NordicsThe Communications Director is a newly created, high-impact role leading the function across the Nordics. Reporting to either the Nordic HR & Communications Director or the General Manager Nordics, you’ll collaborate closely with Management Teams, Communications Leaders, and Marketing Directors across four countries.This is a newly created, standalone role — reflecting the growing importance of Communications and ESG in our strategic agenda. As our organization continues to evolve, this role will play a critical part in shaping and building the function across the Nordics. You will have the opportunity to carry and expand what’s already in motion, while designing and driving new initiatives that support our future ambitions.Joining during a dynamic phase of growth and transformation, you’ll shape and execute the Nordics’ external and internal communications strategy, lead implementation across markets, and build capabilities that elevate brand presence and business impact. With significant autonomy, you'll tailor communications plans per market, working hand-in-hand with country leadership and business teams. As a trusted advisor, you'll provide strategic guidance and hands-on execution across reputation, media, and employee engagement—ensuring alignment between internal and external messaging. You'll also collaborate with Group-level teams, contributing to international communications strategies and projects.This is a rare opportunity to build the function from the ground up in a fast-growing B2C company. You'll work directly with senior leadership, influence business-critical messaging, and shape public perception—while advancing your career in a high-growth, high-impact environment.Main responsibilities and impactStrategic leadership in Corporate CommunicationsLead, develop, and implement the internal and external communications strategy for the Nordic Cluster in support of our ambitious business goals.Design and deliver integrated communications campaigns that drive business growth.Develop and execute an internal communications program that fosters pride, alignment, and engagement across teams.Collaborate with Group Communications to localize global narratives and amplify their impact.Oversee media relations, including proactive storytelling and responsive issue management, leveraging a strong network of journalist relationships.Produce compelling content across formats—press releases, blog posts, videos, social media, and executive speeches—that brings Verisure’s priorities to life.Lead and manage reputational issues and crisis communications in coordination with local markets.Monitor and manage corporate reputation using a range of KPIs.Effectively manage the communications budget to maximize return on investment.Stay informed on industry trends, developments, and news, acting as our antenna for local market insights.Develop a comprehensive communications dashboard in collaboration with local leads to drive transparency, identify trends, and optimize impact.Build a strong and engaged communications community, ensuring the right capabilities and talent are in place. Promote best-in-class practices and knowledge-sharing across the cluster so great ideas scale quickly and effectively.Lead and co-create horizontal networks with markets to enable rapid learning and execution.Engaging and impactful internal and external Communication ExecutionWrite, review, and edit a wide range of content tailored to different audiences—including strategic plans, presentations, messaging frameworks, talking points, Q&As, website copy, video scripts, external statements, and press releases.Serve as a company spokesperson, representing Verisure in the media. Ensure the brand leads public discourse and shapes perception around security for homes and small businesses.Oversee the company’s digital presence, including corporate website content and social media channels.Lead, develop and lift ESG while building relationships and reputation strategyLead and elevate ESG practices across the Nordics, coordinating efforts across countries to scale impact and crafting compelling narratives that highlight ongoing initiatives.Build and manage the company’s reputation by communicating our values, mission, and achievements to key external stakeholders—including media, partners, industry groups, and civil society organizations.Identify and cultivate strategic relationships that enhance Verisure’s external reputation and showcase the positive impact we make in society.In close collaboration with Group Legal and local teams, develop a Public Affairs strategy that supports our commercial goals and mitigates potential risks. Provide communications support to Legal in interactions with regulators.Partner with the marketing team to ensure consistent brand messaging across all communication channels and contribute to strategies that strengthen brand reputation.Candidate profileExperience and QualificationsWe are looking for a top performer - proactive, solution-oriented, and driven to deliver meaningful impact. Someone who sees Verisure not just as a job, but as a long-term career destination. A high-calibre, high-energy individual with a strong communications background, robust project management skills, and potential for development. You bring a strategic mindset, hands-on execution capability, and a proactive business orientation. Adaptable, curious, and growth-driven, you’re ready to shape how we tell our story and strengthen our market presence. Someone we can truly invest in and grow into one of Verisure’s next-generation leaders.Minimum of 15 years of experience in corporate and external communications roles, within global, fast-paced B2C environments, including sectors such as retail, telco, FMCG, and subscription-based services.Substantial experience in international, multicultural organizations, with hands-on leadership of remote and cross-functional teams across diverse markets.Bachelor’s degree or higher, preferably in communications, public relations, marketing, business administration, or a related field.Strong experience managing media relations, acting as company spokesperson, and leading issues and crisis communications.Proven ability to develop and execute impactful brand and communications strategies aligned with broader commercial and reputational goals. Demonstrated excellence in writing, messaging, and interpersonal communication, with meticulous attention to detail and a track record of delivering high-quality work.Proven project management skills, successfully leading complex, cross-functional projects involving multiple departments to drive strategic alignment and timely execution. Experienced in managing multiple, simultaneous initiatives in fast-paced environments, ensuring quality, accuracy, and adherence to deadlines.Skilled in navigating competing priorities, balancing customer-centric communication needs with business demands to deliver measurable outcomes.Known for building strong, trust-based relationships with senior stakeholders, influencing through business acumen and clear, compelling communication.Growth-minded and curious, with a drive to challenge the status quo and elevate communication practices across channels and markets.Native Swedish speaker with fluency in English (written and spoken) is essential. Proficiency in other Nordic languages is a strong asset.CompetenciesProblem Solving and Analytics – strong at structuring complex problems through quantitatively sound analysis, demonstrating exceptional business and commercial judgment. Ability to synthesize information into actionable conclusions enabling efficient decision making.Agility and Flexibility - thrives in dynamic environments, adapting swiftly to new information and changing circumstances, and with a solid ability to navigate and operate successfully amidst complexity.Effectiveness and Impact - self-motivated, proactive in self-development and demonstrates a hands-on approach to deliver by rolling up their sleeves and deep dive into the detailsEntrepreneurial - forward thinker who can challenge the status quo while maintaining a strong customer focus. Willing to take a "hands on" approach, while keeping strategic objectives in mind.Project Management  - excellent project manager who can step in an structure problems, launches and proactively address and follow through on issues to ensure outstanding executionCommunication - active listener, with high emotional intelligence and decision-making ability with discernment, who communicates clearly and effectively, projecting credibility, capable of influencing stakeholders across various levels. Also good at managing confidentiality.Strong fit with our Company DNAPassionate in Everything We Do: Our people bring a contagious energy and a sense of urgency that is unmistakable. We create a vision and inspire others around that vision with full engagement and focus. We are all-in, and we love what we do.Committed to Making a Difference: We are courageous, we deliver what we promise through hard work and resilience. We make a difference, through operating with discipline and doing what is needed. We are hands-on, and we aren’t afraid to get into the detail. We deliver results and we execute with excellence.Always Innovating: Our people make the impossible possible; it’s a continuous state of mind. We are purpose-driven, curious and we challenge the status quo. We believe good ideas travel, we share and reapply. We take smart risks, and we are not afraid to fail. We believe innovation can be big or small. Winning as a Team: We are determined to become number 1, and to do that we need to listen to one another, collaborate and work together. We play our part, fueled by a winning attitude and a fighting spirit. We celebrate our successes. We play to our strengths and our diversity to deliver even better outcomes, while developing and supporting one another. We believe that together we go further, and that nothing is impossible.With Trust & Responsibility: Our people take responsibility for the people we protect. We are accountable and reliable. We role model operating with integrity. We trust and empower one another to do the right thing, always. We deliver on our promise through world-class expertise and meticulous know-how. And we do this with humility while being honoured to play such an important role in society.Strong fit with Verisure RISE Leadership ModelRole Model Responsible Owner: Acting as a long-term owner, always putting the customer first, thinking and acting big and being accountable and responsible.Inspire Outstanding Performance: Motivating others for high performance, prioritising and making decisions with an analytical approach and executing with excellence.Strengthen and grow a high-performance, diverse organisation: Building high-performance and diverse teams, enhancing a learning culture by setting continuously higher standards.Empower and lead with courage, integrity, and purpose: Inspiring our people, honouring our mission and purpose by leading with confidence, positive energy and genuine empathy and humility.Diversity, inclusion, equity, and belonging at VerisureAt Verisure, we are committed to fostering a diverse and inclusive workplace, recognising that diversity of thought and background only makes our teams stronger and more innovative. We reject all forms of discrimination and bias, and we believe in access to opportunities for everyone, regardless of gender, age, disability status, race, sexual orientation, or any other status.