Community, Creator & Affiliate Coordinator - Hybrid Remote

👋 SolSkinFounded by the Conders, the largest UK influencer family with over 10,000,000 followers across social media, SolSkin is a science-led, family-owned beauty and skincare brand that inspires self-care and confidence through innovative, accessible tan-care and skincare products for all skin types (especially sensitive ones).We’ve quickly grown a following of over 220,000 and are now building a rockstar team ahead of our next phase of growth.🤎 Your RoleWe’re looking for someone who is social media–savvy and skincare-obsessed to be the voice (and heart!) of SolSkin across our most important platforms.This role sits at the intersection of community management, social media coordination, and influencer marketing — you’ll be the first touchpoint for our customers, fans, and creators: replying to DMs, reacting to tags, engaging with influencers, and hyping up every glow-up.If you live on TikTok, have hot takes on Reddit, and know how to turn a comment section into a party, this role is for you.🎤 Community & PlatformsManage and respond to DMs and comments on Instagram, TikTok, and other social channels — with personality, empathy, and speed.Jump into tags, mentions, and stitch opportunities to spark conversations and build engagement.Moderate replies, track brand sentiment, and share community feedback with the wider marketing team.Support our broader social media strategy and content calendar in collaboration with marketing.Build community beyond posts — think Reddit threads, IG Broadcast channels, and other community platforms.Create playful, on-brand replies and reactions that drive engagement, saves, and shares.💌 UGC & Creator RelationshipsBuild relationships with UGC creators and micro-influencers to support content creation and campaign performance.Create and deliver content briefs to ensure alignment with brand tone and campaign goals.Coordinate gifting and track influencer and creator content, maintaining our UGC library.Engage with creators’ content through likes, comments, and reposts — nurturing genuine relationships.Identify new content creators and influencer partners from our community to turn fans into brand advocates.Support the execution of influencer marketing campaigns and gather insights for reporting.🫂 Affiliate LiaisonManage and grow affiliate marketing partnerships, ensuring alignment with SolSkin’s brand and product values.Create onboarding materials, campaign briefs, and incentive structures for affiliates and influencer partners.Monitor feedback and campaign performance to optimise engagement and conversions.Identify new high-converting affiliates and content creators through outreach.🧩 Other ResponsibilitiesSupport content days, photoshoots, pop-ups, and brand activations.Assist with reporting and social media analytics, tracking performance and sharing insights with the wider team.🥇 RequirementsYou live on social media — you’re the one your friends tag in comments, and you probably follow us already.2–3 years’ experience in a community manager, social media coordinator, or influencer marketing role (ideally in beauty, fashion, or lifestyle).A natural communicator — your DMs are equal parts charming, helpful, and hilarious.Obsessed with Gen Z culture, self-tanning trends, and skincare content.Organised, detail-oriented, and comfortable juggling multiple platforms.Proactive, collaborative, and happy to wear many hats on a small-but-mighty team.Experience using social media tools (e.g., Later, Hootsuite, or Sprout Social) or influencer platforms is a bonus.💰 BenefitsCompetitive salary (based on experience)4% matched pensionHybrid working (1–2 days/week at our Surbiton studio & office)25 days’ holiday plus bank holidaysFree SolSkin products & samples from group companiesExclusive “SolSquad” swagKeywords: community manager, social media coordinator, influencer marketing, UGC creator, affiliate marketing, beauty brand, skincare, TikTok, Instagram, Gen Z, content creation, digital marketing, brand ambassador