Community Manager

Hybrid model: 3 days a week in the Wroclaw officeAbout UsHi, we are Ten Square Games, and we live games! No, not a typo - but a level up from loving! We are on a mission of giving players excellent outdoor experiences on their mobiles. With global hits, such as Fishing Clash, we know how to make the best of technology, fun, and fair play. With 77 million registered players in 2024 and 300+ people on board, we keep growing and learning, having the insatiable hunger for the next success. If you also like to explore the unknown and know how to own it, we want to work with you!If you want to read our full story you can find it here.What is this job all about?We're searching for a talented Community Manager with a passion for games and a knack handling mobile gamers – someone eager to dive into social media and create exciting content on various platforms.If you dream of helping shape a globally launched game that's rapidly expanding and evolving, possess a strong sense of ownership, and excel at creating stunning posts which will inspire players to be more social, this is your chance to make a real impact!What will you be doing?Create and publish engaging community content (posts, images, videos, reels, stories) to inform and entertain players; Maintain constant interaction with our players via our games' social media profiles, encouraging discussion and engagement to contribute towards the growth of the community;Analyze content performance, draw conclusions, and adapt strategies to optimize results;Build and execute social media strategy to build good relationships with community members;Respond to player feedback with empathy and professionalism, helping transform insights and issues into actionable ideas for the development team;Plan and execute community-driven activations – challenges, contests, or events that strengthen player engagement and loyalty;Stay on top of the latest trends in social media and gaming communities, analyze them, and turn insights into actionable content ideas;Distribute communications for keeping players up to date on changes, upcoming features, fixes, and the development roadmap;Monitor information about game issues and suggestions from players and report them to the team;Follow what is happening in the team – you need to know the schedule for releases, what we are currently working on and what is the plan for the future;Collaborate with other departments such as Customer Support and Marketing.What are we looking for?Minimum 3 years of experience in online community or social channel management - Facebook, X, TikTok, Instagram, Discord;Understanding of social media platforms listed above;Ability to moderate and monitor discussions on social media platforms;Good sense of trends – you naturally stay updated with new formats, meme culture, and popular themes;Great communication skills;Analytical mindset – ability to interpret community feedback, engagement data, and translate them into actionable improvements;Ability to communicate with empathy and adapt tone based on player sentiment and context;Ability to create your own graphics with help of already existing assets and AI;Ownership mindset with can-do attitude;Fluent in English, verbally and in writing.Amaze us with:Experience in game dev community management;Passion for storytelling and building engaging content;Experience in working with a social media agency;Experience with using AI and being open to learning and using AI-based tools (graphic, text, video) to support content creation;Knowledge of a foreign language other than English;Great knowledge of the gaming industry;If you have any interesting content examples or portfolio pieces (posts, graphics, videos, or other formats), feel free to share – we’d love to see your creative work!We know fitting all our criteria might be hard, as they describe the perfect candidate. However, we know nobody's perfect, so even if you don't fulfill one or two requirements, please apply anyway! We want to get to know you and see if you fit the bill.