Concierge

WELCOME TO A WORLD OF OPPORTUNITIES AT IRELAND’s #2 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!The Conrad Dublin is a 5* hotel and part of the Hilton Luxury Division. We aim to ‘offer smart luxury travelers inspiring connections & intuitive service in a world of style’. We are one of the best 5* luxury hotels in the country. “Conrad is Empowering and Bold”BenefitsWorking for Hilton means you are joining an international company with more than 6200 hotels across the globe with countless benefits & career development opportunities such as:Travel - Up to 30 nights per year at discounted rates and 50% off F&B in Hilton Hotels around the world. Plus up to 70 nights of discounts for your Family and FriendsTeam Member Gym – a dedicated team member gym with free access 7 days a weekBenekit – Discounted rates for Conrad Team members across a wide range of retailersDevelopment – Hilton have numerous learning & development plans for all types of roles and career paths as well as free access to LinkedIn Learning and Harvard Manage MentorHolidays – 30 days holiday (incl BH) plus long service entitlement of an extra day per year up to a total of 5 additional daysMaternity & Paternity – Paid leave for those that qualifyOn shift – complimentary meals on duty & uniforms providedBonus – Generous bonus scheme based on achievable targetsThe Job RolePart -time 32/h position Serve as a key point of contact for Guests and efficiently respond to Guest enquiriesProvide information, advice and booking services for a wide variety of Guest enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings, among othersProcess and deliver messages for GuestsDeliver and safely storage Guest luggageStay current with all hotel services as well as daily VIP requests and special eventsEnsure orderliness and safety guidelines around the lobby and front door areasProvide support to Management as required, in cases of emergencyProject a professional manner with an emphasis on hospitality and Guest serviceMaintain a clean, healthy, and safety working areaAct in accordance with policies and procedures when working with front of house equipment and property management systemsThe ideal candidate should have:A positive attitude and good communication skillsA commitment to delivering a high level of customer serviceExcellent grooming standardsFlexibility to respond to a variety of different work situationsAbility to work on your own and as part of a teamKnowledge of the local areaIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:Previous experience working in Concierge in a hotel environmentWork LocationsConrad DublinSchedulePart-timeBrandConrad Hotels & ResortsJobGuest Services, Operations, and Front Office