Contact Centre Representative (English Speaker)

Your Next Step! Banking Customer Service!We're looking for someone enthusiastic about customer care and eager to join the financial sector in an established bank in Kuala Lumpur!You'll be working in one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. Your new roleBe the first point of contact by handling inbound calls with warmth and confidence.Assist customers with their enquiries and expertly address any issues, ensuring every conversation has a positive impact.Collaborate across teams to swiftly escalate and resolve customer concerns.Identify customer needs and strategically promote our innovative bank products and services. What you'll need to succeedOpen to Malaysian candidates keen to pursue a career in customer serviceOpen to fresh graduates looking to enter the banking sectorGood command of EnglishResilience and adaptability to thrive in a fast-paced environmentComfortable to work in shiftWhat you will get:Annual salary of 48KShift allowanceContact Centre allowance What you need to do nowIf you are interested in applying for this opportunity, click "APPLY" and send your CV to Sarah.Kaveen@hays.com.my. right now!