Creative Client Associate

The RoleCore Creative is a team of specialists focused on bringing brilliant creative solutions to life. The team partners with other Core Practices to help our clients build their brands into tangible business results. This role assumes responsibility for the day-to-day delivery of essential administrative functions within the Creative Practice.ResponsibilitiesA successful Client Associate is a great support to their team, a keen learner and a solid executor of tasks. The Associate will be process-oriented with the ability to effectively assist on multiple projects. The candidate must develop a detailed understanding of the systems and tasks involved in campaign implementation and execution, as well as a passion for advertising and creativity. Additionally, the candidate should have an ability to work independently, enthusiasm for process-improvement and the capability to work in a fast-paced environment. Overall, the Client Associate’s role is to support the Client Manager and Client Director in the delivery of each project, and to support the client contacts by meeting their day to day needs.MAIN PURPOSE OF THE JOB Take briefs from clients, and agree work requirements / delivery parameters withCreative / Production departments Establish strong relationship with clients, always meeting expectations, becoming a 'safepair of hands' Establish strong working relationships with all internal departments, and also with 3rdparty suppliers Support the Account Manager / other team members in all aspects of the overall deliveryof the project from brief to final delivery of the work Manage the day-to-day elements of the account: briefs, CPAs, estimate requests, quotes,invoicing, POs etc. Take full ownership of small projects, where allocated by Account Manager / AccountDirector Help achieve meet team revenue targets, feeding into forecasting as required Work fastidiously to all agency processesDuties And ResponsibilitiesBriefing Acknowledge brief upon receipt, and agree with client when agency will revert withcomments Working with the Account Manager, review brief and revert with questions. If necessary,arrange follow-up briefing session with client Co-create creative brief with Account Manager, sending to client for approval wherenecessary Open job numbers for each deliverable, ensuring that corresponding job bag is created onserver Collate and share all materials and assets that pertain to the brief Share work, information, assets with other partner agencies as necessaryCampaign management Create initial 'key milestones' CPA and send to client, ensuring that the resource managerhas agreed topline timings in advance Ensure that the status report is updated and circulated each week Manage third party suppliers in terms of costs, timings and instructionsConcept development Working collaboratively with the creative teams and Account Manager to ensure thatwork produced is on brief Arrange WIP review meetings with the creative team(s), Account Manager and AccountDirector Maintain high standards and consistency across smaller, day-to-day jobsBudget management Work with Account Manager to supply accurate estimates to clients Invoice in a timely manner to maintain agency cash flow Ensure that all agency time and all external costs are recouped, without exception Reconcile all jobs prior to invoicing. Ensure that all hours and third party costs areinvoiced accurately Maintain all internal financial documents (e.g. Financial Tracker, Outstanding PO reportetc.), sharing with the team as appropriateCampaign analysis Facilitate the monitoring / tracking of work, inputting data and producing reports asrequested Proactively seek out competitor information, and relevant information other sectors andterritoriesYour profileExperience No previous experience is required but a passion for the industry is essential Ability to prioritize and manage workload Sense of procedure within a corporate environment Strong working knowledge of MS Office Suite, specifically Word, Powerpoint, Excel andOutlook. Understanding of Internet technologies and the advertising industry would be beneficialPERSON SPECIFICATION Be energetic and efficient in approach Actively display a passion for the industry Strong attention to detail Show curiosity in learning new things at a fast pace every day Excellent interpersonal skills- ability to build strong relationships with colleagues acrossCore, clients and media owners Display the ability to think innovatively Understands the importance of upskilling Understands and appreciates the benefit of processes Be responsive to requests Know when to escalate and involve other peopleWhy us?Flexible and hybrid working24/7 access to professional development through our internal learning platform along with career progression and mentoringThe opportunity to work across a huge range of clients within so many different categories from sport, retail, food and drink, to alcohol, insurance, banking and so much more21 days annual leave plus a day off on your birthday, company closure days at Christmas and early finish on bank holiday FridaysA company culture that promotes work-life balanceFamily-focused benefits including paid maternity and paternity leave as well as maternity phase back program, fertility treatment supports and paid pregnancy loss leaveAccess to mental health and well-being programs including paid health insurance for you and your dependents under 18Professional financial advice; employer contributory pension and life assuranceMake a difference by joining our D&I, CSR, Green, Social or Great Place to Work committees; you’ll get an extra days leave for your efforts.And lots more …Salary Range€29,000About UsCore is Ireland's largest marketing communications company with over 400 people working across the key areas of marketing communications - research, data science, strategy, planning, creative development and implementation. We are now a collective of nine practices, working towards a single purpose - to expand the possibilities of what brands can achieve. At Core, we believe that change can move us forward and compel us towards new possibilities. Our wonderful people are at the centre of our success. It is essential that we keep building a high-trust working environment that supports our people and enables them to flourish. There is no magic formula for becoming a great place to work. Instead, it involves working together, through constant change, to match the personal dreams and ambitions of our people with the aspirations of the organisation.Over the years, we have cemented our position as a great place to work, time and time again. Voted Agency Network of the Year for 2024. This year, we were again voted as one of Irelands Top 10 Best Workplaces by the Great Place to Work Institute for the 16th year consecutively.