Credit Card Consultant (Johor)

EMPLOYMENT DETAILSContractBasic Salary: RM2,500 – RM3,500 (Based on experience and qualifications)Attractive Commission SchemeDUTIES AND RESPONSIBILITIESPlan and implement marketing campaigns and activities to promote Retail Banking products i.e., Credit Card and other related fee-based income services.Participate in sales and promotional activities arranged by Regional Office / Head Office.Gather and analyze financial data in order to offer financial advisory services to customers.Actively involved in increasing product holding via cross-selling activities.Responsible for acquiring new customers and nurture a new customer base.Proactively manage and build customer relationships and provide good after sales service to avoid complaints and attrition.To attend to all customers’ requests / complaints promptly and within stipulated service level.Solicit and submit financing application to the relevant stakeholders for decision and approvals within agreed TAT.Escalate to superior any fraud attempt detected during processing of the application.Ensure that documents submitted for application are properly processed as per guideline.Timely preparation of reports on marketing, sales activities and performance to Retail Sales Manager.Ensure adherence and compliance to all internal policies/guidelines and external regulatory requirements.Any other duties/assignment as and when directed/assigned by the superior from time to time / as per business requirement from time to time.QUALIFICATIONMinimum SPM.YEARS OF EXPERIENCESMinimum 1 year experience in banking industry, experience in credit card product would be an advantage. SPECIFIC SKILLS/KNOWLEDGE AND CERTIFICATION REQUIREDHigh inclination towards a sales-driven culture. Excellent communication, interpersonal with good business acumen and customer service skills.Be an assertive and innovative team player, highly independent, committed, self-motivated, resourceful and result oriented. Experience of working in a fast-moving business environment Ability to network across a variety of functions at various levels and countries.