Credit & Collection Representative I-1

As the largest pureplay adhesives company in the world, H.B. Fuller’s (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2024 revenue of $3.6 billion, our mission to Connect What Matters is brought to life by more than 7,500 global team members who collaborate with customers across more than 30 market segments in over 140 countries to develop highly specified solutions that enable customers to bring world-changing innovations to their end markets. Learn more at www.hbfuller.com.Primary ResponsibilitiesCustomer Portfolio Management (70%)Collect past-due accounts receivable and conduct routine follow-up on assigned customers.Monitor A/R aging and escalate delinquency or dispute issues to Sales, Customer Service, Credit Analyst, or Team Leader.Ensure payments align with company working capital targets.Negotiate and communicate credit risk mitigation strategies with Customers or Sales.Address orders on hold due to credit limit or aging issues in coordination with Analysts, Managers, Customer Service, Sales, or Customers.Review credit notes and ensure timely resolution.Follow up on accounts taking unearned discounts.Support Cash & Banks team with payment allocations.Perform customer account setup and maintenance within approval authority, including credit analysis, risk rating, and limit recommendations.Customer Credit Risk Assessment (20%)Review customer risk assessments assigned by the Manager or senior team members.Submit analyses for approval, including credit risk ratings and credit limit recommendations.Other Responsibilities (10%)Participate in process improvement initiatives and team projects.Support team members and assist with departmental or audit reporting.Perform additional tasks as assigned by the Manager.Minimum RequirementsUniversity degree.2+ years of business office experience.Fluent English (written and verbal).Ability to work independently and in a team environment.Customer communication experience.Intermediate Microsoft Office skills.Preferred RequirementsDegree in Business, Finance, or Accounting.SAP Accounts Receivable experience.Direct Accounts Receivable experience.Strong customer communication background.Intermediate Microsoft Office proficiency.H.B. Fuller is an Equal Employment Opportunity employer and proud to have created a collaborative culture where employees around the world are seen, heard, and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or marital status or status as a protected veteran, or any other legally protected classification.H.B. Fuller does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms. To conduct business with H.B. Fuller, a written service agreement must be executed by Human Resources prior to submitting any information relating to a potential candidate. Without a signed service agreement, H.B. Fuller shall not be obligated for payment of any fee or compensation.