Credit & Collections Analyst

Purpose We are looking for a motivated and detail-oriented Credit & Collections Analyst to join our European Finance team.In this role, you will be responsible for managing the credit risk and collection activities for customers across multiple European markets. You will work closely with internal stakeholders, including Sales, Customer Service, and Accounting, to ensure timely payments, accurate customer account management, and strong cash flow performance.Key Responsibilities Manage the end-to-end collections process for assigned European customer accounts. Monitor outstanding receivables and proactively follow up on overdue invoices via email, phone, or customer portals. Evaluate customer creditworthiness and support the credit approval process in line with company policies. Maintain accurate records of all collection activities and update customer accounts in the system. Collaborate with internal teams to resolve billing issues, payment disputes, and other account discrepancies. Provide regular reporting and analysis on aging balances, collection performance, and credit risk. Support month-end closing activities, including reconciliation of accounts and preparation of relevant documentation. Contribute to process improvement initiatives and ensure compliance with internal controls and SOX requirements (if applicable). Qualification Bachelor’s degree in Finance, Accounting, Business Administration, or a related field – or equivalent professional experience in Credit Control, Collections, or Accounts Receivable. Prior experience in Credit Control, Collections, or Accounts Receivable, preferably in a multinational environment. Strong understanding of credit risk principles and collection processes. Excellent communication and negotiation skills, with the ability to build strong relationships with customers and internal teams. Strong Excel skills and experience with ERP systems (SAP, Oracle, or similar). Fluency in English (required); additional European languages (e.g., German, French, Spanish) are a strong plus. What We OfferPrivate Health Insurance: Access to Medicover for employee or extension to Family Package MultiSport Card MultiLife: Access to additional benefits such as language courses, medical diagnostic packages, Legimi (e-book subscription), and consultations with psychologists or dietitians Workations – possibility to work remotely from abroad Additional day off for your birthday If located in Krakow – biweekly free lunch in the office CompanyBVI® is refocusing the future of vision.As one of the fastest-growing, diversified surgical ophthalmic businesses in the world, our purpose-built portfolio of trusted brands includes: Beaver® (Knives and Blades), Visitec® (Cannulas), Malosa® (Single-Use Instruments), Vitreq® (Vitreoretinal Surgical Products) and PhysIOL® (Premium IOLs), and spans more than 90 countries.We’ve set our sights on touching the lives of millions of patients affected by conditions such as cataracts, refractive error, glaucoma, retinal disease, and dry eye. Unburdened by legacy or bureaucracy, we have developed our strategy around a simple concept – taking pride in delivering innovative solutions for our physicians and patients, based on their needs. We trust and empower our associates to make decisions and solve problems because collaboration drives us. Valuing agility, simplicity, and transparency, we stay committed to listening to our customers, delivering for our patients, and keeping the future in focus.Learn more at www.bvimedical.com