Credit Investigator/Collector

Collector ResponsibilitiesMonitor overdue accounts and follow up on payments.Negotiate payment terms with delinquent clients.Maintain records of communications and commitments.Coordinate with Credit and Legal teams for resolutions.Prepare collection reports and updates.Ensure compliance with policies and legal guidelines.Recommend accounts for legal action or write-off.Field collector may accept the payment including the receiptAssist the Legal Team in filing cases for identified accountsCredit InvestigatorAssess creditworthiness through income, assets, and debt evaluation.Conduct background checks via public records and social media.Coordinate with Credit and Legal teams for resolutions.Ensure compliance with policies and legal guidelines.Prepare and submit a comprehensive report for the Sales Teams reference.Maintain consistent communication with the Sales Team regarding accounts for Credit Investigation (CI).