Credit Specialist

We are looking for a Recovery Specialist to play a critical part in ensuring the financial health of the company by actively managing customer accounts, recovering outstanding payments, and maintaining accurate records. Main Responsibilities: Manage a portfolio of customer debtsMake collection calls on daily basis and email follow-upsActively collect payments from customers with unpaid invoicesVerify discrepancies and resolve clients’ billing issuesHandle customer inquiries, disputes, and exceptions in a timely mannerCollaborate closely with other departments (Business Mangers, Accounting Team , Controlling Team etc. )Ensure notes and actions are placed on the account for each client contact.Reconcile customer accounts dailyFollow up, collection and allocation of paymentsMaintain accounts receivable customer filesProfile Requirement:High School Certificate or Bachelor's degree in Accounting or Finance.Minimum 2 years of experience in Billing & RecoveryFluently spoken French & English International exposure will be a plus, demonstrating your ability to navigate diverse financial landscapes.Mastery of generative AI (ex: ChatGPT, etc…) is a plus for improving day-to-day productivityMantu is proud to be an equal opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.