CRM Implementation Specialist

About ThinkFuel:ThinkFuel is a forward-thinking, Diamond Tier HubSpot partner for B2B companies—and one of the top Canadian partners—dedicated to driving sustainable growth through strategic marketing, sales, and service alignment. As experts in digital marketing, HubSpot optimization, earned media, and website development, we craft solutions that deliver measurable results and create a lasting impact.Our approach is rooted in transparency, integrity, and collaboration, ensuring that every strategy we build aligns with your unique business goals. We believe in simplifying the complex, empowering your teams, and helping you stay ahead of industry trends—whether that’s leveraging AI search, streamlining operations, or scaling your marketing efforts for future growth.Role Overview:We’re looking for a HubSpot Implementation Specialist to join our growing team. In this role, you’ll guide clients through onboarding and optimization of HubSpot, acting as their go-to expert. You’ll configure tools, migrate data, run training sessions, and ensure clients get real business value from their CRM and marketing automation investments. If you’re passionate about helping organizations unlock the full potential of their CRM and marketing automation tools, we want to talk to you!Key Responsibilities:1. CRM Implementation & ConfigurationSet up and configure HubSpot (Marketing, Sales, and Service Hubs) tailored to client needs.Integrate HubSpot with other tools and systems to streamline business processes.Conduct data migrations and set up automated workflows that enhance efficiency.2. Client Discovery & StrategyLead virtual discovery sessions to understand client goals, challenges, and existing processes.Map out optimal solutions and recommend best practices to maximize HubSpot’s capabilities.Collaborate with clients to design and implement sales, marketing, and service workflows.3. Training & EnablementHost regular training sessions via Google Meet to empower clients with hands-on HubSpot knowledge.Provide documentation, how-to guides, and ongoing support resources for end users.Offer tips and best practices for sales enablement, inbound marketing, and customer success.4. Project Management & Client SuccessManage 10–12 client implementations concurrently, overseeing timelines, milestones, and deliverables.Keep projects on track by coordinating timelines, deliverables, and milestones.Maintain relationships with clients to drive high product adoption and satisfaction post onboarding.5. Ongoing Optimization & GrowthAnalyze client data and CRM usage to identify areas for improvement.Suggest advanced strategies (e.g., lead nurturing, pipeline optimization, customer feedback loops).Share insights with the ThinkFuel team to refine and scale our onboarding process.Requirements:3–5 years of hands-on experience with HubSpot or similar CRM platforms (Marketing, Sales, and Service modules).Strong track record of CRM implementations, including data migrations, integrations, and automation.Project management skills—ability to balance multiple implementations while keeping clients engaged and informed.Excellent communication and presentation abilities; comfortable leading virtual trainings and client strategy sessions.Familiarity with marketing automation, inbound marketing principles, and sales process optimization.Diligent and organized approach to managing timelines, tasks, and client expectations.Preferred/Bonus Qualifications:HubSpot Certifications (Service Hub Software, Sales Software, Marketing Software).Previous agency or consulting experience.Bilingual (French/English) is a strong asset.Strong data management and analytics skills.Experience with additional CRM platforms (Salesforce, Pipedrive, etc.) or marketing tools (Marketo, ActiveCampaign).What We Offer:Starting salary between $70,000 - $75,000 CAD plus bonus opportunity.Remote-First Culture: We embrace flexible work arrangements to help our team thrive.Professional Growth: Opportunities for training, certifications, and ongoing professional development.Supportive Team Environment: Collaborate with a group of passionate marketers, strategists, and implementors.Impactful Work: Help shape the success of a variety of clients across different industries.Other:We are committed to an inclusive, barrier-free work environment and recruitment and selection processes. Accommodations are available upon request for candidates taking part in all aspects of the recruitment process.We thank all applicants for considering a career with us; however, only those selected for an interview will be contacted.Ready to join our team? Apply here:https://go.thinkfuel.ca/hubspot-team-member-applicationWe look forward to hearing from you and exploring how you can help our clients make the most of their CRM investment!