Culinary Experience Manager

MAKE YOUR IMPACTImpact Kitchen is here to impact the lifestyle of New York City!Impact Kitchen is a nutrition focused all day restaurant & cafe serving breakfast, brunch, lunch & dinner. We are 100% free of gluten, refined sugars and seed oils. Make an Impact everyday with smoothies, power bowls, coffee, baked goods and endless other nutrient-dense options.Founded in Toronto in 2015, Impact Kitchen is the brainchild of two incredible innovators: personal trainer and nutrition expert Josh Broun, and M·A·C Cosmetics co-founder Frank Toskan. In addition to our restaurant presence, Impact Kitchen fuels many major league sports teams and top athletes through catering and culinary partnerships.Together we can make an Impact Everyday.WHAT MAKES IMPACT KITCHEN UNIQUE?Our ValuesWe are Passionate & PurposefulWe honour our food philosophy and make sustainable decisions while providing world-class hospitality. We ensure you feel the impact of our passion, every day.We are Impacting the CommunityFrom our teammates to our customers and partners, we are a community. We connect, inspire and make an Impact together, every day.We are Building for the FutureWe are constantly evolving and building for a better tomorrow. We believe that our habits truly make an Impact, every day.Our CultureImpact Kitchen prides itself on creating an incredible environment for those inside and outside our organization. We think like a professional team and are always training for the championship.Our Stats96% – The amount of managerial roles we filled through internal success planning last quarter91% – Our average Employee Experience score. 87.5% – Our average score across Indeed and Glassdoor. If health and wellness excites you, if providing wholesome food and empowering others to make healthy choices drives you, and if you are looking for opportunities to grow alongside a dynamic team, then working with Impact might be a great fit for you!Culinary Experience ManagerAs a Culinary Experience Manager (CEM) at Impact Kitchen, you are the culinary leader in the restaurant. You set the tone for excellence through high food standards, a hands-on approach, and a deep passion for delivering a consistent and elevated guest experience. You lead your team by example — actively participating in prep, cooking, and expo — and ensure that every dish served meets our standards for quality, execution, and consistency.You are fully accountable for all aspects of kitchen operations, including food quality, team leadership, cost control, and cleanliness. In collaboration with your Guest Experience counterparts, you help deliver a seamless and memorable experience for every guest. The natural progression from this role is to Restaurant General Manager.CompensationCulinary Experience Managers earn a total comp of $75,000 - $82,000 per year. Additional benefits include:Meal stipendSubstantial staff discount on Impact Kitchen productsEligibility for health and dental benefitsPaid vacation and sick timeFlexible scheduling to support a balanced lifestyleTEAM & DEPARTMENTThe Culinary Experience Manager leads all aspects of the kitchen and Culinary Experience Team with a focus on delivering great food, minimizing waste, and running a profitable, organized, and safe back-of-house operation. You must be an advocate for our food and lifestyle philosophies, actively participating in and promoting Impact Kitchen’s ethos and values.This role is accountable for food execution, people leadership, cleanliness, equipment maintenance, and food/labour cost management. You are expected to lead from the kitchen, engaging with your team on the line, in prep, and at expo to model professionalism, urgency, and excellence.The CEM reports to the Restaurant General Manager.Core ResponsibilitiesLead all daily kitchen operations including food production, prep, service, and sanitationLead by example in all areas of kitchen execution - including prepping, cooking, and expo - to set the standard for quality, speed, and professionalismEnsure all food served consistently meets Impact Kitchen’s quality, presentation, and taste standardsMaintain full compliance with federal, state, and municipal health and safety regulationsSchedule kitchen personnel in alignment with business forecasts and labour budgetsUse Impact Kitchen’s tech platforms to monitor performance and drive efficient kitchen operationsRecruit, train, and develop top kitchen talent with clear expectations and structured feedbackLead team development using Impact Academy (LMS), and guide employees through career planning and evaluationsFoster a strong, motivated, and inclusive team culture focused on continuous improvementMonitor and control key performance indicators including food cost, labour, and wasteParticipate in quarterly Restaurant Performance Presentations with senior leadershipCollaborate with senior management and the culinary team on recipe development, seasonal updates, and execution of new menu itemsSkills & QualificationsCulinary degree or equivalent experience (Red Seal preferred)Minimum 3 years progressive kitchen leadership experienceStrong understanding of food and labour cost control in a high-volume kitchenComprehensive knowledge of food production, sanitation, and kitchen safety regulationsProven leadership, coaching, and organizational skillsAbility to maintain and train on consistency, quality, and presentation standardsExperience developing and leading teams with a focus on accountability and growthFlexible schedule including availability for weekends and holidays; open to working extended hours as neededCommissary or multi-location experience is considered an assetAbility to lift over 20 lbs and remain on your feet during long shiftsINCLUSIVITY AT IMPACTImpact Kitchen feeds a diverse community and is made stronger by a diverse team. We welcome and encourage applications from individuals of all backgrounds and identities.As an Equal Opportunity Employer, our hiring decisions are based solely on business needs, experience, and potential. We do not discriminate based on any protected classification under local or federal laws.Impact Kitchen is also committed to accessible hiring practices. If you require accommodation during the recruitment process, please let us know. Both the applicant and Impact Kitchen share the responsibility to communicate and accommodate reasonably.Powered by JazzHRJWaZaP6Zea