Customer Advisor (French speakers) for High-End Home Appliances
Posted: 3 days ago
Customer Service
mid
Job Description
Are you a fluent French speaker with exceptional communication and problem-solving skills? Do you thrive in a remote work environment?We are seeking a highly motivated and customer-oriented French Customer Support Representative to join our team at a leading household appliances company. In this role, you will provide exceptional support to French-speaking customers from the comfort of your home in Greece.ResponsibilitiesProvide prompt and efficient customer support via chat and phoneAccurately and effectively address customer inquiries, including how-to questions and troubleshooting technical issuesBuild strong customer relationships by delivering an exceptional and personalized support experienceContribute to continuous process improvement and identify opportunities for enhancing customer satisfactionRequirementsNative or bilingual proficiency in FrenchAdvanced English language skillsExcellent communication and interpersonal skills, with a strong customer-centric approachProven problem-solving and analytical skillsStrong computer literacy and technical aptitudeBeing based in Greece or being willing to relocateEU Passport holder (essential for relocation support)Ability to work independently and proactively in a remote environmentBenefitsCompetitive monthly salary and attractive performance-based bonuses14 monthly salaries per yearGuaranteed salary growth after 1 year and again after 3 years of continuous employmentFully remote work from anywhere in GreeceComprehensive relocation support for international candidates, including:Flight ticket to Greece4-week accommodationAirport pick-up and drop-offPrivate medical insurance for employee well-beingOpportunities for professional development within a dynamic and supportive teamExcellent career growth prospects with a global industry leaderIndefinite contract offering long-term stability
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