Customer Care Officer

Company DescriptionArogin Group is a team of highly qualified medical professionals supported by experienced entrepreneurs. We are dedicated to providing high-quality hair transplantation, skin treatments, and dentistry services in Nepal. Our team leads with adept professionals to ensure the best possible outcomes, following international standards. We utilize the latest advanced technologies such as IHT and Bio FUE to ensure maximum graft survival and optimal results.Role DescriptionThis is a full-time, on-site role for a Customer Care Officer located in Bishalnagar Nepal. The Customer Care Officer will be responsible for addressing customer inquiries and concerns, ensuring customer satisfaction, providing support and service, maintaining positive communication with clients, and managing customer relationships.QualificationsStrong Interpersonal Skills, Communication, and Customer Service skillsExperience in Customer Support and ensuring Customer SatisfactionExcellent verbal and written communication skillsAbility to work independently and collaboratively with a teamExperience in the healthcare industry is a plusBachelor's degree in a relevant field is preferred