Customer Development Manager

No Relocation Assistance OfferedJob Number #169205 - Jakarta, Jakarta, IndonesiaWho We AreColgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.About Us :Do you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of working in a global organization, continually learning and collaborating, having stimulating discussions, and making impactful contributions! If this is how you see your career, Colgate is the place to be!Our dependable oral care brands, dedicated employees, and sustainability commitments make us a company passionate about building a future to smile about for our employees, consumers, and surrounding communities. The pride in our brand fuels a workplace that encourages creative thinking, champions experimentation, and promotes authenticity which has contributed to our enduring success.If you want to work for a company that lives by their values, then give your career a reason to smile...every single day.What would be the responsibilities for this role?Core Responsibilities:Develop deep understanding of customers to drive business results and create competitive advantageBuild engagement with customers to gain commitment to a joint business plan that delivers superior business resultsEffectively manage trade spending and ensuring meaningful ROIEffectively coordinate with distributor's sales force/merchandising team to implement 5Ps with excellenceDeliver omnichannel growth by assessing customer 6P+A Day-to-Day ResponsibilityMeet customers and build support for Colgate businessBuild relationship and deep understanding of the customers strategy, priorities and needs and effectively translate them into superior customer plansUse analytics to drive fact based conversations and effective negotiationsProvide insights to RM/SDM and work with him/her to develop improvement plans/programsVisit stores and check compliance to 5Ps plan, identifying causes for gaps and developing action plans to close themMonitor sales and distribution performance, probing distributor representatives to understand causes for gaps and ensuring they are giving the right attention to close the gapsCoordinate with distributor representatives on execution of business plans; new product distribution, display plans, promotional events, detailing etcTrack and manage trade spending to within approved budget Manage, track and build brick and mortar dot com with buyers. Participate in key campaigns, drive brand exposure and deliver growth and ROILeadership / SupervisionProvide leadership to distributor's sales force and merchandising team to ensure clear understanding and delivery of Colgate's standardsEngage with distributor and merchandising agency leadership teams to ensure appropriate support to Colgate's business What does the ideal candidate profile look like?Holds a Bachelor’s or Master’s degree in a related field (marketing, business, communications, etc.)Minimum 5 years of experience in Pharmacy account (H&B) and omnichannel managementSelf-starter who can work well both independently and across multi-level stakeholder groupsAbility to work under pressure and adapt quickly to change in a fast paced environmentProficient in Google suite of products (especially in Sheets, Docs & Slides)Proficient in EnglishProven ability in data analysisOur Commitment to InclusionOur journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.Equal Opportunity EmployerColgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.