Tate Recruitment

Customer Experience & Culture Assistant

Posted: Nov 11, 2025

Job Description

Customer Experience & Culture Assistant IMMEDIATE START £25k - £27kFull time office based role Free ParkingLocation: GuildfordOne a month travel to Luton officeOur client is growing family run business, where they focus on providing exceptional customer service, they are now an experienced Customer Experience / Culture Assistant to join a fast paced team based in Guildford.This role sits within the customer experience team, you will be the first point of contact for not just external customers, but also looking after internal employees with all company socials / events / benefits and contribute to maintaining a positive work environment. They are looking for someone who embodies their values and is a people person over experienceYour main duties will include:Assisting / managing onsite Customer ExperienceMaintaining high quality facilities with Customer Experience TeamManaging customer communicationSupervising business eventsSupervising efficient running of officeAssisting operational staffEssential Skills:OrganisationAttention to detail and high levels of accuracyGreat communication skillsAbility to work well independently and within our teamFlexible and adaptableStrong work ethicBenefits:Pension schemeConsistent training & development opportunitiesFun, close knit sociable officeIndividual staff awardsVarious social events paid for by the CompanyOpportunity to earn bonuses in line with Company gross profit

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