Job Description
DepartmentBuilding ManagementEmployee TypeProbationary 🎯 Role Mission As the Customer Experience Lead, you will champion Robinsons Offices’ tenant experience journey by delivering exceptional service and crafting innovative, client-focused solutions. You will be instrumental in cultivating a customer-centric culture across building operations, ensuring every interaction reflects our core values, strategic objectives, and brand pillars. 🧠 What We’re Looking For 🎓 Bachelor’s degree in Business, Marketing, Communications, or related fields📈 At least 10 years of professional and leadership experience in hotel operations, client relations, or other customer-facing environments👥 Proven ability to lead service teams and manage third-party vendors📊 Strong analytical and communication skills💡 Passion for customer experience excellence and a drive for continuous improvement📍 Willing to work onsite at Ortigas Center, PasigExperience Range Range (Years)10 - 11 yearsJob posted on2025-09-08
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