Customer Offer Manager

Job PurposeDevelop Castrol offer (a coordinated view on sales, product, brand, and service).Deliver assurance of Castrol offer delivery and performance tracking.Continues improvement on current offer base on market and customer requirement.Prepare for differentiated and innovative offer for new space (EV, Service, etc.)Key AccountabilitiesOwn the customer offer team in an agile approach to deliver the outstanding offer pack to drive sales/revenue achievement and company strategy succeed.Provide deep-dive sales, channel and market insight and improvement ideas for offer competitive and optimization.Understand customer needs and market trend on total offer with external focus and initiation.Connect with internal team, integrate and consolidate offer and document it, guide team for offer successful landing.Organize and lead offer details publishing and delivering to customer and partners.Track offer result and business performance with help from digital team.Analyse performance data to identify and solve problems, devise improvement plans, and forecast needs to set distribution goals.Co-work with cross-function team to develop and lead distribution budgets, support sales for customer negotiation and implement strategies to reduce costs while maintaining efficiency. Lead the internal sales capability building and work with marketing on external partner loyalty building by providing significant knowledge transferLead a team of d background and seniority and empower them to perform their best. Guide own team for self-development.Job RequirementsEducationMinimum: Bachelor's degree or equivalent experience.ExperienceProven strong business understanding and awareness of internal and external customer needsPrevious customer management experience.Why join us?At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life! These benefits can include flexible working options, paid parental leave policy among others!We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.