Customer Operations Specialist Eastern Europe (f/m/d)

BIRKENSTOCK is a global brand which embraces all consumers regardless of geography, gender, age and income. The company is deeply footed on a family tradition of shoemaking that can be traced back to 1774. With around 7100 employees worldwide, BIRKENSTOCK is the largest employer in the German footwear industry. To ensure our quality standards, we produce over 95% of our products in Germany and source more than 90% of our materials and components from Europe. The BIRKENSTOCK Group is headquartered in Linz am Rhein and maintains several locations in Germany, as well as sales offices in Europe, North America, the Middle East and Asia.Your TasksAs a key member of our B2B Customer Operations team in Warsaw, you will maintain customer service records thoroughly and accuratelyEnsuring exceptional customer experience is your contribution to a thriving sales teamCommunication is the key to our success: You will answer incoming customer, sales and general enquiries via email and phoneEstablish a strong relationship with your dedicated wholesale customersYour order book is your responsibility: Daily releases of orders, liaising with customer on shipments and booking-insUndertake ad hoc duties and support in upcoming projects as requiredYour ProfileYour excellent time Management skills ensure, the customer receives a consistent experienceA positive and proactive attitude as well as strong organizational skillsExcellent communication skills to keep all relevant stakeholders informed at all timesProficient handling of SAP and ExcelAbility to quickly build brand awareness and relationships internally as well as externallyFluent in Polish and EnglishWe OfferBIRKENSTOCK offers you all the advantages of a successful, fast growing, global company: dynamic work environment, considerable design freedom, authentic and open corporate culture and excellent development opportunities. Sounds exciting? It is. Our Talent Acquisition team is looking forward to receiving your online application!Please hand in your application in English.