Customer Process Automation Engineer - Belgrade, Serbia

About NCR AtleosNCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list.Title: Customer Process Automation EngineerGrade: 10Location: Belgrade, SerbiaThe Customer Process Automation Engineer role requires a diverse skillset and a thirst for continuous growth in a multitude of disciplines. This role is integral part of bringing leading edge technology into the Services organization through deploying robotics process automation and automating tasks that employees perform every day, thus leading towards Future of Work.Key Areas Of ResponsibilityAnalyzes business processes and identifies RPA opportunitiesActively participates in the engineering community, staying up to date on new software technologies and best practices and sharing insights with others in the organizationAnalyzes RPA solutions based on customer requirements and suggests the best solutionHandles end-to-end development, including coding, testing, and debugging during each cycleCreates and maintains solution documentation, both for end-users and internal referenceSupports automated solutions responds to user help requests, troubleshoot issues, conducts root cause analysis, and enhances tools to avoid future issuesWorks and develops automated solutions in RPA frameworks and other automation frameworks and scripting languages. Develops software solutions using the major programming languages (ex. JavaScript, C# and similar)Designs, develops, tests, and deploys automated solutions and automated decision analytics to replace manual business processes, leveraging internal and external technology as neededCreates or configures new technology rules and technology-enabled processes as needed to meet business needs or strategiesRequired Candidate Profile And QualificationsBachelor’s degree in software engineering or related field2 years of related experienceObject Oriented Software development and Design experienceExperience with the following modern programming languages (Any of the following): Java, JavaScript, Python, PHP, C#, .NET. Strong understanding of object-oriented principles. Basic knowledge of SQLPreferred QualificationsExperience in the Banking Industry supporting Banking customers is highly preferred. At least 2 years’ experience in RPA technology and frameworksBasic understanding of UiPath, BluePrism, Automation Anywhere, Power Automate or other RPA frameworks. Experience with automation and scripting development via Python, Selenium, C#Experience with VBA and excel macro developmentAble to wear multiple hats navigating freely between business, technical, execution, operations, etc. Knowledgeable in: RPA architecture, data architecture, analytics, software/application architecturePassionate: enjoys design and collaborationPragmatic: able to effectively manage the cost of businessAble to produce and communicate complex solutions to a wide variety of audiencesStays up to date on the latest technologiesOffers of employment are conditional upon passage of screening criteria applicable to the job.Company BenefitsPrivate Health InsuranceEmployee Referral Bonus ProgramWellbeing ResourcesBaby BonusLife, Accident & Disability InsuranceNumerous opportunities for internal career pathing and advancementDiscounts for employees at NCR Atleos partnersEEO StatementNCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.Statement to Third Party AgenciesTo ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.