Customer Product Specialist – Thermoplastic Elastomers - EMEA

OverviewWe are looking for a Customer Product Specialist – Thermoplastic Elastomers - EMEA based in our Meyrin office in Switzerland.ResponsibilitiesPurpose and Summary of position: Partner with commercial team to drive Technical Exchanges and customer engagements enabling growth and profitability through project creation and pipeline build Recommend product selection to the commercial team for the best technical fit and production capability. Support project execution, customer needs for product and application data, processing guidelines and regulatory certifications. Provide technical training on products and applications for internal teams and customers. Provide technical recommendations to commercial, quality, manufacturing, and field tech services regarding the resolution of customer complaints. Drive competitive benchmarking as needed jointly with BL and commercial. QualificationsRequired Knowledge/Skills/Abilities: MS or Ph.D. in Chemical Engineering/Chemistry/Polymer Science or Engineering/Materials Science 2 years and above experience in Commercial or ADE role OR 3 years and above experience in a Technical Service or T&I role Excellent presentation and communication skills to work effectively in a global environment. Fluency in English (written and spoken) is a must. Other languages (e.g., German, French) are a plus. Self-starter, goal-oriented, hands-on individual with drive for solving problems. Desirable Knowledge/Skills/Abilities Strong working knowledge on elastomeric materials. Understanding of key elastomer markets and customers in EMEA Working knowledge of analytical characterization techniques for rheological, mechanical, thermal properties. Working knowledge of polymer processes including compounding, injection molding and extrusion Working knowledge in material science, especially on polymer structure-property relationships Work well in team environment and possess the interpersonal and communication skills needed to work effectively in cross-functional teams to drive project to completion.