Customer Relations Representative

Company Description ADD Properties, a member of the Sami Saad Holding Group, has been a leader in delivering premium residential and hospitality properties in Egypt and abroad for the past sixteen years. Founded in 1963, Sami Saad Holding has established a sterling reputation for its diverse range of projects, from manufacturing Mercedes-Benz cars to collaborating with Samsung on the new AUC campus. ADD Properties is renowned for bringing hospitality excellence into real estate projects, including ALDAU Heights and ALDAU Strand, which feature luxurious residential apartments and stunning views. ADD Properties strives to optimize quality, serve new markets, and continually improve to deliver the most reliable developments. Role Description This is a full-time on-site role for a Customer Relations Representative located in Hurghada. The Customer Relations Representative will be responsible for managing customer interactions, ensuring customer satisfaction, providing customer support, and handling customer service tasks. Daily duties include addressing customer inquiries, resolving issues, and maintaining positive relationships with clients. Qualifications Strong Interpersonal Skills and Communication abilitiesExperience in Customer Satisfaction and Customer SupportProficient in Customer Service techniquesExcellent problem-solving skills and attention to detailAbility to work on-site and maintain a professional demeanorPrevious experience in real estate or hospitality industry is a plusBachelor's degree in Business, Communications, or related field