Customer Relationship Management Specialist

We are looking for a skilled professional to manage and support various administrative, technical, and operational functions within our organization. The role covers a wide range of responsibilities including employee services, system management, and technical support.Contract Type: 1-year project-basedPreferred Nationality: Saudi ArabiaKey Responsibilities:Manage and share personal data.Oversee organizational news and communications.Employee search and data management.Monitor attendance and time tracking.Task management and follow-up.Review and manage work cards.Financial calculations and reporting.Manage and register training courses in SAP.Manage housing reservations.Report violations.Provide technical support for SAP systems.Provide technical support for non-SAP systems.Provide IT support for production systems.Provide support for facilities management.Request services in SAP systems.SWA Connect – instant messaging.Partner System – worker evaluation.Partner System – daily visits tracking.Partner System – worker attendance.Partner System – report generation.Contact Center Management – create and follow up on requests.Review production data.Review Water Academy reports.Review Research & Innovation Institute reports.Loyalty program management.Secure login – Active Directory integration.Secure login – NAFATH integration.Manage notifications and alerts.Emdad application.Digital Assistant application.H2O application.