Customer Service Administrator 100% (temporary contract for 6 months)

Job DescriptionComplete products returns process from creation through crediting and filingAssist in verifying documents for archiving purposeSending shipping documents to customersGenerating or sending reports to required recipientsAct as support to the Customer Data Steward in saving electronically all files related to customers agreements, new customer notification forms, price updatesAct as support to the Customer Data Steward team by opening new surgeons and in following up on not yet proctored surgeonsAssist with answering and forwarding incoming phone callsYour profileCompleted administrative/commercial education (or similar)Working experience within a Customer Service department, preferably within an international organization is preferredVery good English skills - both spoken and written. French and/or German skills are preferred. Every other language is a plusProficient computer and MS Office skillsStress resistant, reliable and flexible personality with very good communication skillsOpen minded as well as service oriented with excellent problem-solving skillsExperience in Oracle Cloud Applications or Oracle ERP is a plusThe right decision: working at STAAR SurgicalSTAAR Surgical offers you the ideal environment to develop your career and to progress professionally andpersonally, within a multicultural and international company. We also offer the following benefits:40 working hours a weekModern working spacesMinimum 25 days of vacationsModern cafeteria spacesMonthly contribution to health insurance costsTraining and development plansFree parking spaces as well as very good connections to public transportationRegular social company events such as summer party/winter partyIf you want to contribute to the Evolution in visual freedom™ and become part of our passionate team, send us your full application.For more information, please reach out to the HR Team (032 332 88 88) or visit us online at www.staar.com