Wednesday, October 29, 2025
Illawarra Mercury

Customer Service Assistant

Posted: Oct 22, 2025

Job Description

Ice Box Liquor is looking for a customer service assistant to work across our Malua Bay and Batehaven stores!If You AreA customer service superstarHave your RSA competency card or are happy to obtain thisAre flexible with working hours, including days/evenings/weekends/public holidaysDetail-oriented and motivated to make a store shineFit and able to manually move stockHave retail or similar experienceThen, we have a role for you at our Ice Box Liquor store.As Part Of Our Customer Service Team, You WillProvide superior service to all our customersDevelop rapport and ongoing customer relationships with our localsMaintain eye-catching merchandising (make suggestions – we value your input!)Ensure stock is managed and maintained daily, including;Receiving stock loadsReplenishmentTidying and cleaningLearning and maintaining knowledge of wine, spirits and craft beer - staying up to date with trendsWhy us?Ice Box Liquor is a well-established and growing family-owned independent liquor chain with 29 stores throughout NSW. We pride ourselves on providing convenience and service to our customers and providing staff with ongoing learning and development opportunities.We Also HaveStaff discounts!A competitive hourly rate, including all applicable penaltiesFamily owned and run – you are a person, not a number!Commitment to our team members’ ongoing training and developmentInclusive and passionate culture where we celebrate diversityJob Type: CasualPay: $33.00 – $46.64 per hourBenefitsEmployee discountExperienceCustomer service: 1 year (Preferred)Licence/CertificationRSA (Required)Work AuthorisationAustralia (Required)Work Location: In person

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