Customer Service Assistant

Customer Service AssistantBased in our Wagga Wagga office and reporting to the Customer Success Manager. We want someone who cares about customers and keeps details tight. This can suit a trainee starting out or someone with solid experience. The fit matters more than the résumé.HoursFull time or part time school hoursMust be available 5 days per week, Monday to FridayOnsite roleWhat you’ll doRun phone reception and provide first-line support to our dealers Handle customer calls and emails with careSupport the sales and marketing team with simple admin tasksFollow up on support tickets and keep records accurateAssist with basic logistics and order coordinationLearn our products and explain them in plain EnglishWhat mattersYou enjoy helping customersClear written and verbal communicationStrong attention to detailCalm, organised, steady follow-throughWilling to learn about our products & technology, no prior experience neededWho this suitsTrainees or early career candidates keen to learnExperienced admin or customer service staff looking for stable, meaningful workAnyone who likes clear processes and tidy systemsAny age, any backgroundNice to haveCustomer service, admin, or logistics experienceConfidence with basic computer tasks and online toolsSalary rangesTrainee: $45k–$50k plus super full timeExperienced: $50k–$60k plus super full timePart time: $23–$30 per hour plus super, depending on experienceApply Send a short note and a resume to careers@zetifi.com