Customer Service Associate | Non-Voice (Full Time - Project Based)

📍 Remote – Open to candidates in the Philippines⏱️ Full-Time | Project-Based💼 Opportunities vary depending on client needs💻 Use Your Own Device✨ Join Our Talent Pool – Customer Service AssociatesWe are continuously building a pool of talented Customer Service Associates who are open to project-based and full-time opportunities. As part of this pool, you’ll play a key role in assisting customers, ensuring each interaction is handled with care and professionalism.💬 What You’ll DoProvide excellent customer service through email.Address inquiries, concerns, and requests professionally and efficiently.Support tasks such as account assistance or order processing (depending on the assigned account).Stay updated on company products, services, and processes to give accurate information.Ensure timely and accurate resolution of customer concerns within agreed SLAs.Maintain and update customer records in the system.Follow company guidelines and SOPs to deliver consistent service quality.🎯 What You BringStrong customer service mindset with empathy and active listening skills.At least High School (old curriculum), SHS, Associate/Vocational, or College graduate.Customer service experience (BPO, call center, or other customer-facing roles) is preferred but not required.Proficiency in computer navigation and system tools.Good English communication skills (verbal and written).Ability to handle diverse customer situations and resolve concerns effectively.🚀 Interested? Apply now to be part of our candidate pool! We look forward to connecting with you.