Customer Service Executive - English US Experience

Company Description Accurate Management Company, established in 2020 in Egypt, provides consultation services, training, and integrated business solutions to enhance our clients' businesses. We employ best practices in various sectors, working with international Asian agencies on national development projects. With a focus on continuous improvement and sustainable development, we help our clients become market leaders. We support them with quality systems and standards, utilizing modern management tools and trending technologies to save time, effort, and cost. Role Description This is a full-time on-site role for a Customer Service Executive based in Qesm El Doki. The Customer Service Executive will handle day-to-day customer support tasks, ensuring customer satisfaction and efficient service. Responsibilities include managing customer inquiries, resolving issues, and providing exceptional service. The role also involves supporting management in maintaining customer service standards and contributing to process improvements. Qualifications Customer Support, Customer Service, and Customer Satisfaction skillsCustomer Service Management experienceStrong interpersonal skillsExcellent communication skills in English, both written and verbalAbility to work on-site in Qesm El DokiPrevious experience in a customer service role is a plusProficiency in relevant customer service software and toolsBachelor's degree in Business Administration, Communication, or related field is preferred