Job Description
IMCD Middle East is looking for an experienced Customer Service Executive to join our team in the UAE.The successful candidate will act as a primary point of contact, ensuring all customer queries and concerns are addressed efficiently and professionally.The Position Is Responsible ForImproving customer service procedures, policies and standards Communicating courteously with customers Investigating and solving customers' problems. Preparing Purchase orders and following up on deliveries and documentsInteracting with clients and building relationshipsEntering sales orders and creating invoicesLiaising with third party suppliers for outbound and inbound shipmentsKeeping accurate records Ensuring all ISO Standards are applied and maintained.Work ExperienceExperience in customer service is essential, preferably within a similar industry.Primary Job Location:Dubai, UAETravelMinimal TravelIMCD OffersCompetitive total compensation package at market rate comprised of base salary and variable elementsIMCD is an equal opportunity employer
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