Customer Service Intern

Company Description House-of-brands (Brand House Nepal) was curated to inspire and empower youth fashion culture. By relentlessly sharing our passion for self-expression, we create unparalleled experiences at the heart of the sport and sneaker communities through the power of our people and brands. Our corporate headquarters is in Kathmandu, with additional domestic offices in Jawlakhel Lalitpur. We attribute our success to the drive and intelligence of our teammates, believing that "everyone is a leader" at Brandhouse. We provide our associates with tools and resources to build their capabilities and cultivate their career growth, ensuring our continued success as a great company. Role Description This is a full-time on-site role for a Customer Service Intern located in Kathmandu. The Customer Service Intern will be responsible for handling customer inquiries, providing detailed information about our products and services, and ensuring customer satisfaction. The intern will be expected to manage phone calls, assist with problem-solving, and enhance the overall customer experience through excellent service and support. Qualifications Customer Support, Customer Service, and Customer Satisfaction skillsStrong Phone Etiquette and communication skillsAbility to enhance Customer Experience through problem-solving and assistanceExcellent interpersonal skills and a team player attitudeAbility to work on-site in KathmanduPrevious experience in a customer service role is a plusProficiency in Microsoft Office Suite and other relevant software