Customer Service Representative - FRENCH Speakers

About The PositionAs a French Customer Service Representative, you’ll be the first point of contact for clients, providing friendly, professional, and effective support. Your role will be key to ensuring customers feel heard, valued, and satisfied—every single time.Key ResponsibilitiesRespond to customer inquiries via phone, email, and chat with professionalism and empathyResolve issues promptly, ensuring each interaction ends with a satisfied customerGuide clients through products, services, and troubleshooting stepsManage account updates, orders, and service modificationsCollaborate with internal teams to handle complex cases efficientlyKeep accurate records of all customer interactions in CRM systemsRequirements1+ years of experience in customer service or a client-facing role is a plusExcellent communication skills in both written and spoken English (additional languages a plus)Strong problem-solving abilities and a customer-first mindsetAbility to multitask and work effectively under pressureBenefitsCompetitive salary based on your skills and experiencePerformance-based bonuses for outstanding serviceHealth coverage and wellness benefitsOngoing training and career development opportunitiesReady to create meaningful customer experiences? Apply today and join a team where your skills make a difference every day!