Job Description
Working Days: 5 Days from officeWorking Hours: 6 Hours (5 active work hours + 1 hour lunch break)Salary: AED 5,000 without NAFIS Responsibilities:Inbound Calls1. Answer incoming calls on time and friendly manner.2. Schedule orders as per the customer’s request.3. Evaluate escalations and complaints of the callers and provide proper solutions.4. Boost customer loyalty by offering a proper experience over the phone.Emails1. Handle emails and respond within 24 hours SLA.2. Escalate customer complaints.3. Respond to the needs of customers and provide personalized service
Job Application Tips
- Tailor your resume to highlight relevant experience for this position
- Write a compelling cover letter that addresses the specific requirements
- Research the company culture and values before applying
- Prepare examples of your work that demonstrate your skills
- Follow up on your application after a reasonable time period