Customer Service Representative
Posted: 3 days ago
Job Description
About the Role:Dave’s Pest Control is looking for a motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for our valued customers, helping them with inquiries, scheduling services, and providing top-notch support.Key Responsibilities:Respond to customer inquiries via phone, email, and chatSchedule appointments and manage service calendarsHandle customer complaints and provide appropriate solutionsMaintain accurate records of customer interactionsWork collaboratively with the operations and field teamsRequirements:Excellent communication skills in English (spoken and written)Prior customer service experience is a plusAbility to work night shiftsBasic computer literacyPositive attitude and problem-solving mindsetCompensation Package:Hourly Wage: PKR 120,000Night Shift Bonus: PKR 20,000/monthAttendance Bonus: Monthly PKR 10,000Medical Insurance coverageSafe and reliable transportation for employeesYou will be the first point of contact for our clients, assisting them with scheduling, service-related inquiries, and issue resolution.
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