Customer Service Representative (German)

We are recruiting on behalf of our client - a worlds leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Bulgaria included. You will be signing the contract directly with the Bulgarian employer.Work in Sofia, BulgariaEasy, online recruitment process (phone call interview)What will you do:Provide customer support through multiple communication channels, including email and phone, in an interactive and customer-oriented mannerEngage with potential customers by responding to inquiries related to products and servicesProcess and respond to customer requests and inquiries efficiently, ensuring timely resolutionMaintain a high level of service quality and customer satisfaction in all interactionsRequirements:Fluency in German language (at least C2)Good command of English language (at least B2)Strong communication skills and customer-oriented mindsetProactive, results-driven, and motivated personalityAbility to work effectively as part of a teamWhat We Offer:Work in Sofia, BulgariaAssistance with accommodation and travel expenses if you need to relocate.Exciting career growth opportunities within the company.Supportive and collaborative team environment.Professional Development and Career Navigation programs to plan your career path.Participate in health and wellbeing initiatives.And much more!Relocation package:Free stay for 2 weeks in a hotelReimbursement of travel expensesRelocation specialist available to help with finding accommodation, open a bank account, etcRelocation is required for the entire duration of the training and employment period.Real Recruitment Solutions - we are a recruitment agency that will help you go with the process of your interviews. By applying with us, you will be able to speak with our recruiters to get all the information about the offer, salary and conditions. We will advise and support you at all the steps of your recruitment process. We have a common goal - to get you the job that you would be satisfied with.By clicking the "Apply" button or otherwise sending your application to REAL RECRUITMENT SOLUTIONS Sp. z o.o. based in: Siewna 30, 31-231 Kraków (Employer - data administrator), you agree to the processing of your personal data by the Employer for the purpose of recruitment. You can withdraw your consent at any time by contacting us at the following e-mail address: info@realrecsolutions.com.