Job Description
ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction.Perks & BenefitsAnnual performance-based increasesPaid time offHealth and dental insurance or a monthly health stipendHoliday bonusesPermanent work-from-home setupOpportunities for career advancement as we continue to growResponsibilitiesAddress Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media.Assist Customers: Support customers with orders, shipping, product details, and returns.Quality-Based Responses: Provide thoughtful, high-quality responses that reflect our service standards.RequirementsProficiency in English (both written and verbal)At least 1 year of online/remote customer service experienceExperience with tools like Gorgias, Zendesk, or Shopify is a plus or an advantageExcellent problem-solving and communication skillsAdaptable and solutions-oriented mindsetTechnical RequirementsPersonally owned PC or laptop with an i5 processor or equivalentMinimum of 15 Mbps for both upload and download internet speedWhen applying, use application code: CSExcited to grow your career with TalentPop App? Join our collaborative and supportive remote team where your skills are valued, your growth is supported, and your contributions truly make a difference. Apply now and start your journey with us!
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