Customer Service Representative

Job Posting: Customer Service Representative Location: Dubai,Employment Type: Full-time & Part-time OpportunitiesCategory: EmiratizationAbout the RoleA reputable organization in the healthcare sector is seeking Customer Service Representative As part of an Emiratization initiative, this role offers excellent training, development, and long-term career opportunities within the client’s team.Key ResponsibilitiesServe as the first point of contact for customers, delivering professional and friendly supportHandle inquiries via phone, email, or in person, ensuring a positive and smooth customer experienceAssist with appointment scheduling, service coordination, and general supportEscalate issues to the relevant departments when neededMaintain accurate customer records and follow established service proceduresEnsure high levels of customer satisfaction through clear communication and timely resolutionRequirementsHigh school diploma or bachelor’s degreeStrong communication and interpersonal skillsBasic computer proficiency (MS Office, email handling)Customer-focused and professional attitudeFresh graduates are encouraged to applyPrevious customer service experience is a plus, but not requiredWhat the Client OffersFull-time and part-time opportunities based in DubaiTraining and development programs tailored Professional and supportive work environmentOpportunities for growth within the client’s organizationCompetitive compensation and benefitsDue to the volume of applications, only shortlisted candidates will be contacted.