Job Description
🌍 Job Title: International Customer Support Executive 📍 Location: Gurgaon (Remote – Work From Home) 🕒 Shift: Rotational, including night shifts 👥 Experience: 0–2 years | Freshers Welcome 📅 Joining: ImmediateRole Overview: We’re looking for enthusiastic and customer-focused individuals to join our international support team. As a Customer Support Executive, you’ll handle voice/email/chat interactions with global customers, ensuring prompt resolution and a seamless experience.Key Responsibilities:Manage inbound and outbound customer queries via voice/email/chatProvide accurate information and resolve issues with empathy and professionalismMaintain service quality and adhere to process guidelinesDocument interactions and escalate unresolved concerns when necessaryRequirements:Excellent verbal and written communication skills in EnglishAbility to work in rotational shifts (including night shifts)Basic computer proficiency and typing skillsFreshers with strong communication are encouraged to applyMust have a stable internet connection and quiet workspace
Job Application Tips
- Tailor your resume to highlight relevant experience for this position
- Write a compelling cover letter that addresses the specific requirements
- Research the company culture and values before applying
- Prepare examples of your work that demonstrate your skills
- Follow up on your application after a reasonable time period