Customer Services Executive

Reporting to the Assistant Customer Services Manager, you are responsible to build and enhance strong relationships with customers. You will act as a central point of contact for all external customers, providing normal day-to-day customer services, order processing, work closely with shipping team for delivery arrangement and after-sales service.Responsibilities:Dealing with customers and internal stakeholders on a day-to-day basisDirectly manage run-rate orders and coordinate order fulfilment issues to ensure completeness plus timeliness of the shipment arrangementAct as a first contact point for customer complaints, issues, resolve issues related to order, shipment and deliveryProvide sales administrative support to sales teamHandle any ad hoc assignment from the superiorRequirements:Advanced/Higher Diploma in any field or equivalentMinimum 2 years of relevant working experienceMust have experience in using integrated system to process sales transactions, SAP preferableGood command of both written and spoken English and Mandarin, able to communicate in Cantonese will be an advantageProficient in Microsoft Office Applications (Excel, Word, PowerPoint)Good communication skills, eager to learn and a good team playerAble to work under pressure and relish the challenge of working in a fast-paced environmentVisit our website for more information: www.gpbatteries.comWe offer attractive salary, fringe benefits and long-term career development opportunities to the right candidate. Interested parties, please send your full resume (include current and expected remuneration package) to hr@gpbatteries.com.sg. We regret to inform that only short-listed candidates will be notified.We are an equal opportunities employer. Personal data collected will be treated as strictly confidential and used for recruitment purpose only.