Customer Services Representative (20670972)

Ventura CountyJob TypeFull-TimeClose Dateuntil 50 applicantsSalary$21.63-$27.61 HourlyAdditional QuestionnairesPre-qualification and SupplementalAbout Simi ValleyThe City of Simi Valley, home of the Ronald Reagan Presidential Library, was incorporated in 1969. It is a General Law City with a Council/Manager form of government. Simi Valley encompasses an area of 41.7 square miles and is located in the southeast portion of Ventura County. The current estimated population is 126,356, yet Simi Valley maintains a unique balance of open space and City amenities.Outdoor recreation includes over a dozen beautiful parks, camping and picnic spots, tennis courts, two golf courses and one of the largest equestrian trail systems in the United States. Boating and other water sporting activities are only 60 to 90 minutes away in Ventura and Santa Barbara. The City of Los Angeles is less than an hour away.Excellent community facilities provide service to Simi Valley residents. The City has one general hospital, 47 religious institutions, one library, one Cultural Arts Center, three newspapers, one radio station, 24 financial institutions, 18 elementary schools, three middle schools, and three high schools. Two community colleges and three universities are also within commuting distance.Click below to check out our exclusive video to see what makes Simi Valley so special- whether you're looking for a rewarding career or just an incredible place to call home, you won't want to miss it!https://www.youtube.com/watch?v=Wc9lFnfGgcgView all openingsShareApply for Job InterestedLocation2929 Tapo Canyon Road Simi Valley, 93063DescriptionHave you ever thought about a career in Customer Account Services?Are you looking for a high-paced, high-energy environment that will make the days fly by?Do you enjoy working with accounts receivable, creating invoices, and posting payments?Do you get satisfaction from helping citizens and internal customers by answering tough questions about a variety of issues and helping out with complex billing inquiries?Are you approachable with good interpersonal skills and the ability to be empathetic when needed? Can you give unpopular answers while remaining professional?Then we want to talk to you!POSITION DETAILSTemporary positionMonday-Friday 8:00 a.m. - 5:00 p.m.Salary range: $21.63- $27.61 hourlyMinimum QualificationsAny combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:Education/TrainingEquivalent to the completion of the twelfth grade supplemented by specialized training in accounting, customer service, or a related field.ExperienceTwo years of increasingly responsible customer service and clerical accounting experience.Job Descriptionhttps://www.simivalley.org/home/showpublisheddocument/457/636478309842570000WHY SIMI VALLEY?Looking for a thriving community with amazing career opportunities and a high quality of life? Simi Valley has it all! From scenic landscapes to a welcoming atmosphere, it's the perfect place to live and work.CLICK HERE to check out our exclusive video to see what makes Simi Valley so special-whether you're looking for a rewarding career or just an incredible place to call home, you won't want to miss it!IDEAL CANDIDATEThe ideal candidate should possess the following skillsFamiliar with cash handling practicesKnowledge and skills necessary to operate a cash registerClerical accounting experience in the areas of billing, collections, payment processing, and financial recordkeepingStrong organizational, time management, and communication skills (written and verbal)Excellent attention to detailAbility to work alone as well as in a team settingSelf-starterAbility to multi-task in a fast-paced office environmentSPECIAL INSTRUCTIONSClick apply and attach a current resume! You only need to complete the boxes on the application marked with a star/asterisk (*) and the supplemental questionnaire. The most qualified candidates will be invited to the next steps in our hiring process.This recruitment is reviewing applications on a rolling basis. Recruitment may close at any time or when 50 applications are received. First official review of applications after 1 week. Candidates who possess the best combination of qualifications will be invited by e-mail to the next steps in our process.SELECTION PROCESSApplications will be evaluated based on education, training, and experience as it relates to the positionCandidates who possess the best combination of qualifications will be evaluated by their responses to the supplemental questions. During the assessment process, the rater(s) will not have access to your name, application, or resume. You are solely evaluated on your supplemental responses, so please be as detailed as possible.The eligibility list for hire will be determined by the supplemental questions.Additional testing, such a written, oral panel interviews, and department-level interviews may occur.Applicants seeking Veteran's Preference must submit form DD214 with the application.All offers of employment are contingent upon the following:Successfully clearing a background checkPassing a pre-employment physical and/or drug screen, if applicableProviding (3) professional references, including (1) direct supervisorProviding copies of degree(s), training certifications/licenses listed on application/resume5-year Verification of employmentREASONABLE ACCOMMODATIONIn compliance with the Americans with Disabilities Act, if you need special assistance in the selection process, please notify the Human Resources Division, in writing.City of Simi Valley is an Equal Opportunity Employer Encouraging Workforce Diversity.