Customer Success Manager

Company DescriptionElevatus is an AI-driven recruitment software that automates talent management processes from job requisitions to onboarding. The company has helped over 150 companies worldwide optimize their recruitment functions through cutting-edge technologies and advanced solutions. Elevatus has established partnerships and integrations with industry leaders like Oracle, SAP, LinkedIn, and Google, earning recognition and awards for its innovative approach to recruiting.Role DescriptionThis is a full-time on-site role for a Customer Success Manager at Elevatus in Amman. The Customer Success Manager will be responsible for ensuring customer satisfaction, customer retention, and building strong relationships with clients. Day-to-day tasks include providing excellent customer service, analyzing customer data, and implementing strategies to enhance customer experience.QualificationsCustomer Satisfaction and Customer Service skillsAnalytical Skills for data analysis and problem-solvingCustomer Retention and Relationship Building abilitiesStrong communication and interpersonal skillsExperience in customer success or account managementKnowledge of CRM software and customer support toolsBachelor’s degree in Business Administration or related fielddegree