Customer Success Specialist - Entry Level

Imagine selling products and services in an industry that embraces change and innovation, a company that impacts and grows customer experience for businesses and platforms alike. Now imagine working in the payments technology industry for a market leading company.Windcave is based in Auckland and has operations stretched across the globe, we work on complex projects that focus on the entire payments chain from the design and manufacture of payment terminals to payments as a service (PaaS) software with Bank beating financial services being our most recent innovation.Our Melbourne office is looking for entry level candidates who love to sell, succeed and grow. Because that’s what we do.Graduates - If you are a recent graduate in business or IT and looking to get started, we would definitely want to help you kick start your career!Position Attributes:Interested and willing to learn about payment technology sectorIs enthusiastic about representing a high-growth, market leading, professional companyHas integrity and is highly motivated to achieve great rewardsKey responsibilities includeManaging accountsOnboarding business accountsProvide responsive assistance on commercial queriesInform and educate customers about products and featuresUpsell/cross-sell new services to existing customersSupport and collaborate with cross-functional teamsRegularly report on key accomplishments and monitor key metrics to identify areas for improvementRole Requirements:Dynamic personality and high-energy with a go getter attitudeAbility to learn new product knowledge rapidlyExcellent written and oral communications skillsWell presentedDesire to actively contribute to a fun environment and be part of successful teamIntermediate knowledge with Microsoft Office tools (Word, Excel, CRM, PowerPoint)Awareness of the payments industry, issues, competition and trends would be an advantage but not compulsorySend us your CV if you are keen to explore your options with Windcave!Windcave thanks all applicants in advance, as only those shortlisted will be contacted.