Customer Support Agent with Polish (night shift)

🌟 Sofia Stars is growing tremendously, and we continue to conquer new countries! 🌍🎯 Role in a nutshell:We’re on the lookout for a Polish & English-speaking Customer Support Agent to join our superstar team and make a real impact. 🇵🇱🇬🇧This job is for our Night Team and it is based on a 3:3 working basis (3 days in, 3 days off) with a shift pattern of 11PM - 9AM (UTC+3)🛠️ What you'll be doing:Providing friendly support in Polish via email and live chatHandling requests with strong attention to detailUnderstanding clients’ needs and offering proactive solutionsKeeping customer satisfaction front and centerCollaborating closely with the team to improve support processes🧩 What we’re looking for:Fluency in Polish & English, both written and spokenA proactive attitude with a knack for support or salesExcellent communication and negotiation skillsStrong attention to detailPrevious experience as a support agent is a plus🎁 Why join Sofia Stars?Official employment with full medical insurance (including dental, maternity, check-ups)Competitive salary and attractive bonus schemeDynamic and international team environmentBirthday gift to celebrate your special dayOpportunities for career growth and professional developmentMultisport card (partly covered) and fun team-building eventsBright, modern office in a great locationWedding and baby gifts to celebrate life’s milestones20 working days of paid vacation and maternity leave supportFood vouchers, breakfast, fruits, and snacks available in the office📢 Excited to join our journey?Apply now and become part of something amazing at Sofia Stars.